As a nurse, you will provide nursing care for innumerable patients throughout your career. The manner in which you communicate will greatly contribute to your success as a communicator. Your newest patient is a 68-year-old retired engineer who just underwent repair of his right rotator cuff. After spending a relatively comfortable night, he demonstrates a rather abrupt, gruff communication style with minimal conversation.  Which dispositional traits are valuable to initiate the orientation phase successfully? How can you develop/strengthen this trait? How can being judgmental or strongly opinionated affect your helping--trust relationship with your patients?

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