Artificial Intelligent Application in BankingOne of the more common uses of AI in banking in consumer chat assistant. These assistants use voice and text to conduct conversations meant to replicate human conversation. Due to machine learningand natural language processing technology, assistants can learn from their interactions and hold seemingly natural conversations with users, thereby improving a bank’s offerings and services, especially in mobile banking.Mobile banking has grown incredibly around the world and today mobile devices are helping reshape interactions between banks and consumers. Bank of America uses Erica, a virtual financial assistant, to support more than 25 million mobile banking clients. And HSBC Hong Kong employs Amy, who is fluent in both Chinese and English. Integrating virtual chat assistants into mobile banking is a great step towards making mobile-first interactions more seamless and natural.An indigenous banking company called ABC Banking intends to adopt Erica to support 28 million banking clients. The bank indicated that Erica will provide 24-hour support to serve its customers. ABC Banking indicated that a successful implementation of Erica would require a proper project organisational structure. With the aid of a clear diagram, identify and explain the hierarchiesof organisational structures suitable for this project
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Artificial Intelligent Application in BankingOne of the more common uses of
ABC Banking indicated that a successful implementation of Erica would require a proper project organisational structure. With the aid of a clear diagram, identify and explain the hierarchiesof organisational structures suitable for this project
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