APPLICATION EXERCISE Interview a human resource manager of a local business and find out what steps he or she has taken in performing human resource planning for the organization. Share results to the class. CASE EXERCISE 3 "Demand Forecasting for an Insurance Company" For the past five years, an insurance company processed an average of 25,000 insurance claims annually. In 2010, the claims processed are shown below: Claims processed in 2010: Category of claims processed Claims processed No. of claims adjuster personnel Non-life insurance 9,350 Life insurance 4,880 12 Health care Insurance 15,000 Since there is a direct relationship between the number of claims adjusters needed and the category of claims processed, the insurance manager referred to their past year experience. The manager anticipates an increase in work load because the company is acquiring a small insurance business. The following data represent the manager's projection of the number of claims to be processed next year: Non-life insurance claims 12,350 Life insurance claims 10,500 Health care insurance claims 21,000 Questions: 1. What demand forecasting method should the manager use? 2. Using this method, calculate the demand for claims adjusters for next year.
APPLICATION EXERCISE Interview a human resource manager of a local business and find out what steps he or she has taken in performing human resource planning for the organization. Share results to the class. CASE EXERCISE 3 "Demand Forecasting for an Insurance Company" For the past five years, an insurance company processed an average of 25,000 insurance claims annually. In 2010, the claims processed are shown below: Claims processed in 2010: Category of claims processed Claims processed No. of claims adjuster personnel Non-life insurance 9,350 Life insurance 4,880 12 Health care Insurance 15,000 Since there is a direct relationship between the number of claims adjusters needed and the category of claims processed, the insurance manager referred to their past year experience. The manager anticipates an increase in work load because the company is acquiring a small insurance business. The following data represent the manager's projection of the number of claims to be processed next year: Non-life insurance claims 12,350 Life insurance claims 10,500 Health care insurance claims 21,000 Questions: 1. What demand forecasting method should the manager use? 2. Using this method, calculate the demand for claims adjusters for next year.
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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Question
- Case Exercise 3: Demand
Forecasting for an Insurance Company
Transcribed Image Text:APPLICATION EXERCISE
Interview a human resource manager of a local business and find out
what steps he or she has taken in performing human resource planning for the
organization. Share results to the class.
CASE EXERCISE 3
"Demand Forecasting for an Insurance Company"
For the past five years, an insurance company processed an average of
25,000 insurance claims annually. In 2010, the claims processed are shown below:
Claims processed in 2010:
No. of claims adjuster
personnel
Category of claims processed
Claims processed
Non-life insurance
9,350
Life insurance
4,880
12
Health care Insurance
15,000
8
Since there is a direct relationship between the number of claims adjusters
needed and the category of claims processed, the insurance manager referred to
their past year experience.
The manager anticipates an increase in work load because the company is
acquiring a small insurance business. The following data represent the manager's
projection of the number of claims to be processed next year:
Non-life insurance claims
12,350
Life insurance claims
10,500
Health care insurance claims
21,000
Questions:
1.
What demand forecasting method should the manager use?
2.
Using this method, calculate the demand for claims adjusters for next
year.
32
Human Resource Management: Principles and Practices
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