Answer any two of the following questions. [Q1]. ● [Q2]. How do supply chain management systems coordinate planning, production, and logistics with suppliers? • ● [Q5]. ● How do enterprise systems help businesses achieve operational excellence? Define an enterprise system and explain how enterprise software works. Describe how enterprise systems provide value for a business. [Q3]. How do customer relationship management systems help firms achieve customer intimacy? Define a supply chain and identify each of its components. Explain how supply chain management systems help reduce the bullwhip effect and how they provide value for a business. Define and compare supply chain planning systems and supply chain execution systems. Describe the challenges of global supply chains and how Internet technology can help companies manage them better. ● Distinguish between a push-based and pull-based model of supply chain management and explain how contemporary supply chain management systems facilitate a pull-based model. Define customer relationship management and explain why customer relationships are so important today. Describe how partner relationship management (PRM) and employee relationship management (ERM) are related to customer relationship management (CRM). Describe the tools and capabilities of customer relationship management software for sales, marketing, and customer service. • Distinguish between operational and analytical CRM. [Q4]. What are the challenges posed by enterprise applications? • List and describe the challenges posed by enterprise applications. Explain how these challenges can be addressed. How are enterprise applications used in platforms for new cross-functional services? Define a service platform and describe the tools for integrating data from enterprise applications. • How are enterprise applications taking advantage of cloud computing, wireless technology, Web 2.0, and open source technology?
Answer any two of the following questions. [Q1]. ● [Q2]. How do supply chain management systems coordinate planning, production, and logistics with suppliers? • ● [Q5]. ● How do enterprise systems help businesses achieve operational excellence? Define an enterprise system and explain how enterprise software works. Describe how enterprise systems provide value for a business. [Q3]. How do customer relationship management systems help firms achieve customer intimacy? Define a supply chain and identify each of its components. Explain how supply chain management systems help reduce the bullwhip effect and how they provide value for a business. Define and compare supply chain planning systems and supply chain execution systems. Describe the challenges of global supply chains and how Internet technology can help companies manage them better. ● Distinguish between a push-based and pull-based model of supply chain management and explain how contemporary supply chain management systems facilitate a pull-based model. Define customer relationship management and explain why customer relationships are so important today. Describe how partner relationship management (PRM) and employee relationship management (ERM) are related to customer relationship management (CRM). Describe the tools and capabilities of customer relationship management software for sales, marketing, and customer service. • Distinguish between operational and analytical CRM. [Q4]. What are the challenges posed by enterprise applications? • List and describe the challenges posed by enterprise applications. Explain how these challenges can be addressed. How are enterprise applications used in platforms for new cross-functional services? Define a service platform and describe the tools for integrating data from enterprise applications. • How are enterprise applications taking advantage of cloud computing, wireless technology, Web 2.0, and open source technology?
Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
Problem 1PE
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