Answer any two of the following questions. [Q1]. ● [Q2]. How do supply chain management systems coordinate planning, production, and logistics with suppliers? • ● [Q5]. ● How do enterprise systems help businesses achieve operational excellence? Define an enterprise system and explain how enterprise software works. Describe how enterprise systems provide value for a business. [Q3]. How do customer relationship management systems help firms achieve customer intimacy? Define a supply chain and identify each of its components. Explain how supply chain management systems help reduce the bullwhip effect and how they provide value for a business. Define and compare supply chain planning systems and supply chain execution systems. Describe the challenges of global supply chains and how Internet technology can help companies manage them better. ● Distinguish between a push-based and pull-based model of supply chain management and explain how contemporary supply chain management systems facilitate a pull-based model. Define customer relationship management and explain why customer relationships are so important today. Describe how partner relationship management (PRM) and employee relationship management (ERM) are related to customer relationship management (CRM). Describe the tools and capabilities of customer relationship management software for sales, marketing, and customer service. • Distinguish between operational and analytical CRM. [Q4]. What are the challenges posed by enterprise applications? • List and describe the challenges posed by enterprise applications. Explain how these challenges can be addressed. How are enterprise applications used in platforms for new cross-functional services? Define a service platform and describe the tools for integrating data from enterprise applications. • How are enterprise applications taking advantage of cloud computing, wireless technology, Web 2.0, and open source technology?

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
Problem 1PE
icon
Related questions
Question
Answer any two of the following questions.
[Q1].
●
●
[Q2].
How do supply chain management systems coordinate planning, production,
and logistics with suppliers?
·
●
HW1
●
How do enterprise systems help businesses achieve operational excellence?
Define an enterprise system and explain how enterprise software works.
Describe how enterprise systems provide value for a business.
●
Define a supply chain and identify each of its components.
Explain how supply chain management systems help reduce the bullwhip effect
and how they provide value for a business.
Define and compare supply chain planning systems and supply chain execution
systems.
Describe the challenges of global supply chains and how Internet technology
can help companies manage them better.
[Q3]. How do customer relationship management systems help firms achieve
customer intimacy?
Distinguish between a push-based and pull-based model of supply chain
management and explain how contemporary supply chain management systems
facilitate a pull-based model.
Define customer relationship management and explain why customer
relationships are so important today.
Describe how partner relationship management (PRM) and employee
relationship management (ERM) are related to customer relationship
management (CRM).
Describe the tools and capabilities of customer relationship management
software for sales, marketing, and customer service.
Distinguish between operational and analytical CRM.
[Q4].
What are the challenges posed by enterprise applications? • List and describe
the challenges posed by enterprise applications.
• Explain how ese challenges can be addressed.
[Q5].
How are enterprise applications used in platforms for new cross-functional
services?
Define a service platform and describe the tools for integrating data from
enterprise applications.
How are enterprise applications taking advantage of cloud computing, wireless
technology, Web 2.0, and open source technology?
Transcribed Image Text:Answer any two of the following questions. [Q1]. ● ● [Q2]. How do supply chain management systems coordinate planning, production, and logistics with suppliers? · ● HW1 ● How do enterprise systems help businesses achieve operational excellence? Define an enterprise system and explain how enterprise software works. Describe how enterprise systems provide value for a business. ● Define a supply chain and identify each of its components. Explain how supply chain management systems help reduce the bullwhip effect and how they provide value for a business. Define and compare supply chain planning systems and supply chain execution systems. Describe the challenges of global supply chains and how Internet technology can help companies manage them better. [Q3]. How do customer relationship management systems help firms achieve customer intimacy? Distinguish between a push-based and pull-based model of supply chain management and explain how contemporary supply chain management systems facilitate a pull-based model. Define customer relationship management and explain why customer relationships are so important today. Describe how partner relationship management (PRM) and employee relationship management (ERM) are related to customer relationship management (CRM). Describe the tools and capabilities of customer relationship management software for sales, marketing, and customer service. Distinguish between operational and analytical CRM. [Q4]. What are the challenges posed by enterprise applications? • List and describe the challenges posed by enterprise applications. • Explain how ese challenges can be addressed. [Q5]. How are enterprise applications used in platforms for new cross-functional services? Define a service platform and describe the tools for integrating data from enterprise applications. How are enterprise applications taking advantage of cloud computing, wireless technology, Web 2.0, and open source technology?
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 6 steps

Blurred answer
Knowledge Booster
Applications of CRM
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, computer-science and related others by exploring similar questions and additional content below.
Recommended textbooks for you
Database System Concepts
Database System Concepts
Computer Science
ISBN:
9780078022159
Author:
Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:
McGraw-Hill Education
Starting Out with Python (4th Edition)
Starting Out with Python (4th Edition)
Computer Science
ISBN:
9780134444321
Author:
Tony Gaddis
Publisher:
PEARSON
Digital Fundamentals (11th Edition)
Digital Fundamentals (11th Edition)
Computer Science
ISBN:
9780132737968
Author:
Thomas L. Floyd
Publisher:
PEARSON
C How to Program (8th Edition)
C How to Program (8th Edition)
Computer Science
ISBN:
9780133976892
Author:
Paul J. Deitel, Harvey Deitel
Publisher:
PEARSON
Database Systems: Design, Implementation, & Manag…
Database Systems: Design, Implementation, & Manag…
Computer Science
ISBN:
9781337627900
Author:
Carlos Coronel, Steven Morris
Publisher:
Cengage Learning
Programmable Logic Controllers
Programmable Logic Controllers
Computer Science
ISBN:
9780073373843
Author:
Frank D. Petruzella
Publisher:
McGraw-Hill Education