Analyze and solve case study. Jimmy works in an organization as an assistant manager in the IT department and recently promoted to the designation of senior manager. Mark, Jimmy’s department head calls him to his office. Mark shares
Analyze and solve case study.
Jimmy works in an organization as an assistant manager in the IT department and recently promoted to the designation of senior manager. Mark, Jimmy’s department head calls him to his office. Mark shares with Jimmy that the CEO has received a letter from one of the employees of the IT department. The CEO has kept the name confidential. The letter states that software installed recently does not perform well as expected and the department has not achieved the desired results. Jimmy is aware of this problem by the software installed and reported to his Department Head, Mark several times before. Mark is in favor of that software and the only supporter and has been providing positive feedback to the CEO about its performance. Mark asks Jimmy to draft a reply to the letter that should support the system. It should say that the system is performing well with the desired results. Jimmy is confused and mentally disturbed. He wants to give the true facts to the higher management about the performance of the system and does not want to hide anything. Jimmy has worked very hard to get the promotion and Mark, being a department head, supported him as well to achieve that position. If Jimmy goes against Mark then his career could be at stake.
Questions:
- What was Jimmy s ethical dilemma?
- What should Jimmy do?
- Which of the following alternatives should Jimmy choose? Why?
Replying as Mark requested
Providing true facts
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