An RPA supported Chatbot is one of the examples of current research in Intelligent Process Automation. Describe two considerations (positive or negative) you believe would need to be addressed in the development and implementation of an IPA Project, and provide a quick example of each.
An RPA supported Chatbot is one of the examples of current research in Intelligent Process Automation.
Describe two considerations (positive or negative) you believe would need to be addressed in the development and implementation of an IPA Project, and provide a quick example of each.
Intelligent Process Automation (IPA) is a dynamic field that combines automation technologies with artificial intelligence and machine learning to streamline and enhance business processes. One notable example of current research in IPA is the integration of Robotic Process Automation (RPA) with Chatbots. This innovative combination presents the potential to revolutionize customer service, data processing, and administrative tasks across various industries. However, like any transformative technology, IPA projects come with a set of considerations, both positive and negative, that must be addressed for successful development and implementation.
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