An auto insurance company classifies its customers in three categories: poor, satisfactory, and preferred. Each year, 5% of those in the poor category are moved to satisfactory and 25% of those in the satisfactory category are moved to preferred. Also, 25% in the preferred category are moved to the satisfactory category, and 25% of those in the satisfactory category are moved to the poor category. Customers are never moved from poor to preferred, or conversely, in a single year. Assuming these percentages remain valid over a long period of time, how many customers can the company expect to have in each category in the long run?

Advanced Engineering Mathematics
10th Edition
ISBN:9780470458365
Author:Erwin Kreyszig
Publisher:Erwin Kreyszig
Chapter2: Second-order Linear Odes
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An auto insurance company classifies its customers in three categories: poor, satisfactory, and preferred. Each year, 5% of those in the poor category are moved to
satisfactory and 25% of those in the satisfactory category are moved to preferred. Also, 25% in the preferred category are moved to the satisfactory category, and 25%
of those in the satisfactory category are moved to the poor category. Customers are never moved from poor to preferred, or conversely, in a single year. Assuming
these percentages remain valid over a long period of time, how many customers can the company expect to have in each category in the long run?
Y
Transcribed Image Text:An auto insurance company classifies its customers in three categories: poor, satisfactory, and preferred. Each year, 5% of those in the poor category are moved to satisfactory and 25% of those in the satisfactory category are moved to preferred. Also, 25% in the preferred category are moved to the satisfactory category, and 25% of those in the satisfactory category are moved to the poor category. Customers are never moved from poor to preferred, or conversely, in a single year. Assuming these percentages remain valid over a long period of time, how many customers can the company expect to have in each category in the long run? Y
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