After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12 seconds. Mary's performance rating is 95%. The firm has a personal fatigue and delay allowance of 12%. a) The normal time for this process = seconds (round your response to two decimal places). b) The standard time for this process = seconds (round your response to two decimal places).

Practical Management Science
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After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12 seconds. Mary's performance rating is 95%. The firm has a personal fatigue and delay
allowance of 12%.
a) The normal time for this process =
seconds (round your response to two decimal places).
b) The standard time for this process =
seconds (round your response to two decimal places).
Transcribed Image Text:After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12 seconds. Mary's performance rating is 95%. The firm has a personal fatigue and delay allowance of 12%. a) The normal time for this process = seconds (round your response to two decimal places). b) The standard time for this process = seconds (round your response to two decimal places).
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