A vaccination center has a waiting list of capacity of 40 people. Suppose that at each time step, there is a new person coming for a vaccine with a probability of p=1/20. If somebody is at the head of the queue, the probability of getting vaccinated and getting out of the waiting list in the next interval is q =1/15. If someone arrives in the waiting list and it is already full, they forget about their request and vacate back to their life as if nothing had happened. Question - What is the average number of people in the waiting list?

A First Course in Probability (10th Edition)
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ISBN:9780134753119
Author:Sheldon Ross
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Chapter1: Combinatorial Analysis
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A vaccination center has a waiting list of capacity of 40 people. Suppose that at each time step, there is a new person coming for a vaccine with a probability of p=1/20. If somebody is at the head of the queue, the probability of getting vaccinated and getting out of the waiting list in the
next interval is q =1/15. If someone arrives in the waiting list and it is already full, they forget about their request and vacate back to their life as if nothing had happened.

Question - What is the average number of people in the waiting list?

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