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a) Use any four of the factors accounting for individual differences to explain why the three former staff, even though affected by the collapse of the banks and got laid off, are behaving differently. b) Using your understanding of major emotions people exhibit at work, identify and explain the emotions the three former staff are exhibiting and recommend ways they can manage them

a) Use any four of the factors accounting for individual differences to explain why the three former staff, even though affected by the collapse of the banks and got laid off, are behaving differently. b) Using your understanding of major emotions people exhibit at work, identify and explain the emotions the three former staff are exhibiting and recommend ways they can manage them

Ciccarelli: Psychology_5 (5th Edition)
Ciccarelli: Psychology_5 (5th Edition)
5th Edition
ISBN:9780134477961
Author:Saundra K. Ciccarelli, J. Noland White
Publisher:Saundra K. Ciccarelli, J. Noland White
Chapter1: The Science Of Psychology
Section: Chapter Questions
Problem 1TY
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Mary, Benjamin and Keziah have all been laid off from work due to the banking crisis that hit Ghana. In addition to her banking job, Mary owed a lucrative electrical shop. She has since her sack been doing brisk business in her shop. For six months now, she has not even gone to question her former employers about why they have not paid the money they promised them. Mary is young, unmarried and has no kids. Benjamin is a married man with three kids. He is facing a serious financial crisis at home and his family is barely surviving. His former office is almost his second home as he troops there everyday to fight for his money. After a long wait with no positive feedback, he has used his little savings to hire a lawyer to sue his former employers to get his money. Keziah was so close to the owner of the business during her working days. She has rather been defending the management and explained to her colleagues to be patient as the fault is not coming from the bank but government. Even though affected by the staff lay off, she still seems to be defending the company and her colleagues, especially Benjamin are extremely upset with her. a) Use any four of the factors accounting for individual differences to explain why the three former staff, even though affected by the collapse of the banks and got laid off, are behaving differently. b) Using your understanding of major emotions people exhibit at work, identify and explain the emotions the three former staff are exhibiting and recommend ways they can manage them TECNO SPARK
Transcribed Image Text:Mary, Benjamin and Keziah have all been laid off from work due to the banking crisis that hit Ghana. In addition to her banking job, Mary owed a lucrative electrical shop. She has since her sack been doing brisk business in her shop. For six months now, she has not even gone to question her former employers about why they have not paid the money they promised them. Mary is young, unmarried and has no kids. Benjamin is a married man with three kids. He is facing a serious financial crisis at home and his family is barely surviving. His former office is almost his second home as he troops there everyday to fight for his money. After a long wait with no positive feedback, he has used his little savings to hire a lawyer to sue his former employers to get his money. Keziah was so close to the owner of the business during her working days. She has rather been defending the management and explained to her colleagues to be patient as the fault is not coming from the bank but government. Even though affected by the staff lay off, she still seems to be defending the company and her colleagues, especially Benjamin are extremely upset with her. a) Use any four of the factors accounting for individual differences to explain why the three former staff, even though affected by the collapse of the banks and got laid off, are behaving differently. b) Using your understanding of major emotions people exhibit at work, identify and explain the emotions the three former staff are exhibiting and recommend ways they can manage them TECNO SPARK
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