A software company is interested in improving customer satisfaction rate from the 54% currently claimed. The company sponsored a survey of 162 customers and found that 95 customers were satisfied. What is the test statistic z?

Advanced Engineering Mathematics
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ISBN:9780470458365
Author:Erwin Kreyszig
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A software company is interested in improving the customer satisfaction rate from the currently claimed 54%. The company sponsored a survey of 162 customers and found that 95 customers were satisfied.

What is the test statistic \( z \)? 

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Transcribed Image Text:A software company is interested in improving the customer satisfaction rate from the currently claimed 54%. The company sponsored a survey of 162 customers and found that 95 customers were satisfied. What is the test statistic \( z \)? [Dropdown not specified]
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