A regional Internet provider keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the complaints are due to the category Page loading too slow? Round your answer to two decimal places, if necessary. Customer Complaints Type of Complaint Too expensive Unreliable/Frequently stops working Page loading too slow Download/Upload speed too slow Extra data usage charges Poor tech support Long customer service wait times Incorrect billing Long wait for installation Frequency 174 242 111 98 67 103 59 46 C 75 Submit Answer

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
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A regional Internet provider keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the complaints are due to the category "Page loading too slow"? Round your answer to two decimal places, if necessary.

**Customer Complaints**

| Type of Complaint                  | Frequency |
|------------------------------------|-----------|
| Too expensive                      | 174       |
| Unreliable/Frequently stops working| 242       |
| Page loading too slow              | 111       |
| Download/upload speed too slow     | 98        |
| Extra data usage charges           | 67        |
| Poor tech support                  | 103       |
| Long customer service wait times   | 59        |
| Incorrect billing                  | 46        |
| Long wait for installation         | 75        |

Each row represents a specific category of customer complaints, with their corresponding frequency of occurrence.
Transcribed Image Text:A regional Internet provider keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the complaints are due to the category "Page loading too slow"? Round your answer to two decimal places, if necessary. **Customer Complaints** | Type of Complaint | Frequency | |------------------------------------|-----------| | Too expensive | 174 | | Unreliable/Frequently stops working| 242 | | Page loading too slow | 111 | | Download/upload speed too slow | 98 | | Extra data usage charges | 67 | | Poor tech support | 103 | | Long customer service wait times | 59 | | Incorrect billing | 46 | | Long wait for installation | 75 | Each row represents a specific category of customer complaints, with their corresponding frequency of occurrence.
The image shows a quiz or form interface on a website. Here is the transcription and description of the content:

### Interface Overview:
- **Question Navigation**: At the top, it states "Question 1 of 10, Step 1 of 1," indicating this is likely part of a sequence of questions.
- **Score Indicator**: To the right, there is an indicator showing "0/10 Correct," along with a heart symbol and the number '2'—potentially representing lives or attempts remaining.

### Table of Issues:
A table below lists various issues related to services, presumably regarding internet or technology support. Each issue is accompanied by a numeric value, which might represent a frequency or rating:

1. **Service frequently stops working** - 216
2. **Page loading too slow** - 111
3. **Download/Upload speed too slow** - 98
4. **Extra data usage charges** - 67
5. **Poor tech support** - 103
6. **Long customer service wait times** - 59
7. **Incorrect billing** - 46
8. **Long wait for installation** - 75

### Answer Section:
- There is an "Answer" section provided for entering a response. Below this section, tools are available for entering tables or using a keypad, as highlighted by buttons labeled "Tables" and "Keypad."

### Submission:
- A "Submit Answer" button is located at the bottom right, indicating that users must press it to record their response.

This interface may be part of an educational exercise to practice survey analysis or customer service evaluation. The issues listed are typical consumer complaints, highlighting common areas of dissatisfaction in service industries.
Transcribed Image Text:The image shows a quiz or form interface on a website. Here is the transcription and description of the content: ### Interface Overview: - **Question Navigation**: At the top, it states "Question 1 of 10, Step 1 of 1," indicating this is likely part of a sequence of questions. - **Score Indicator**: To the right, there is an indicator showing "0/10 Correct," along with a heart symbol and the number '2'—potentially representing lives or attempts remaining. ### Table of Issues: A table below lists various issues related to services, presumably regarding internet or technology support. Each issue is accompanied by a numeric value, which might represent a frequency or rating: 1. **Service frequently stops working** - 216 2. **Page loading too slow** - 111 3. **Download/Upload speed too slow** - 98 4. **Extra data usage charges** - 67 5. **Poor tech support** - 103 6. **Long customer service wait times** - 59 7. **Incorrect billing** - 46 8. **Long wait for installation** - 75 ### Answer Section: - There is an "Answer" section provided for entering a response. Below this section, tools are available for entering tables or using a keypad, as highlighted by buttons labeled "Tables" and "Keypad." ### Submission: - A "Submit Answer" button is located at the bottom right, indicating that users must press it to record their response. This interface may be part of an educational exercise to practice survey analysis or customer service evaluation. The issues listed are typical consumer complaints, highlighting common areas of dissatisfaction in service industries.
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