A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $181,350 Processing lost customer reservations 60,450 Rework incorrectly prepared room service meal 241,800 Employee training 120,900 Total $604,500 Sales are $3,100,000. This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the question below. Open spreadsheet Prepare a cost of quality report. Round the percents of total quality cost to the nearest whole number and the percents of total sales to one decimal place. Cost of Quality Report Quality Cost Classification Quality Cost Percent of Total Quality Cost Percent of Total Sales Prevention $ % % Appraisal % % Internal failure % % External failure % % Total $ % %
A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $181,350 Processing lost customer reservations 60,450 Rework incorrectly prepared room service meal 241,800 Employee training 120,900 Total $604,500 Sales are $3,100,000. This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the question below. Open spreadsheet Prepare a cost of quality report. Round the percents of total quality cost to the nearest whole number and the percents of total sales to one decimal place. Cost of Quality Report Quality Cost Classification Quality Cost Percent of Total Quality Cost Percent of Total Sales Prevention $ % % Appraisal % % Internal failure % % External failure % % Total $ % %
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Question
A quality control activity analysis indicated the following four activity costs of a hotel:
| Inspecting cleanliness of rooms | $181,350 |
| Processing lost customer reservations | 60,450 |
| Rework incorrectly prepared room service meal | 241,800 |
| Employee training | 120,900 |
| Total | $604,500 |
Sales are $3,100,000.
This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the question below.
Prepare a cost of quality report. Round the percents of total quality cost to the nearest whole number and the percents of total sales to one decimal place.
| Cost of Quality Report | ||||||||||||
| Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales | |||||||||
| Prevention | $ | % | % | |||||||||
| Appraisal | % | % | ||||||||||
| Internal failure | % | % | ||||||||||
| External failure | % | % | ||||||||||
| Total | $ | % | % |
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