A process currently services an average of 61 customers perday. Observations in recent weeks show that its utilizationis about 90 percent, allowing for just a 10 percent capacitycushion. If demand is expected to be 80 percent of the cur-rent level in five years and management wants to have acapacity cushion of just 4 percent, what capacity requirementshould be planned?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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A process currently services an average of 61 customers per
day. Observations in recent weeks show that its utilization
is about 90 percent, allowing for just a 10 percent capacity
cushion. If demand is expected to be 80 percent of the cur-
rent level in five years and management wants to have a
capacity cushion of just 4 percent, what capacity requirement
should be planned?

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