A national freight delivery service is considering introducing a same-day delivery service at no extra cost. It randomly selected customers in its business areas and recorded the customer satisfaction scores. The score range is between 1-100, where 100 is the highest customer satisfaction. Define X1 as the satisfaction score with ordinary deliveries and X2 as the satisfaction score for the same customers with same day deliveries. Some summary statistics are given as The sample mean of X1 is The sample variance of X1 is The sample mean of X2 is The sample variance of X2 is The sample covariance between X1 and X2 is The sample size is 44.20 142.75 53.86 103.39 81.43 56 If you were to carry out a test to investigate whether outsourcing may improve customer satisfaction, what would your sample size be?

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A national freight delivery service is considering introducing a same-day delivery service at no extra
cost. It randomly selected customers in its business areas and recorded the customer satisfaction
scores. The score range is between 1-100, where 100 is the highest customer satisfaction.
Define X1 as the satisfaction score with ordinary deliveries and X2 as the satisfaction score for the
same customers with same day deliveries. Some summary statistics are given as
The sample mean of X1 is
The sample variance of X1 is
The sample mean of X2 is
The sample variance of X2 is
The sample covariance between
X1 and X2 is
The sample size is
44.20
142.75
53.86
103.39
81.43
56
If you were to carry out a test to investigate whether outsourcing may improve customer
satisfaction, what would your sample size be?
Transcribed Image Text:A national freight delivery service is considering introducing a same-day delivery service at no extra cost. It randomly selected customers in its business areas and recorded the customer satisfaction scores. The score range is between 1-100, where 100 is the highest customer satisfaction. Define X1 as the satisfaction score with ordinary deliveries and X2 as the satisfaction score for the same customers with same day deliveries. Some summary statistics are given as The sample mean of X1 is The sample variance of X1 is The sample mean of X2 is The sample variance of X2 is The sample covariance between X1 and X2 is The sample size is 44.20 142.75 53.86 103.39 81.43 56 If you were to carry out a test to investigate whether outsourcing may improve customer satisfaction, what would your sample size be?
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