A midsize mobile carrier keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the complaints are due to the category Long customer service wait times? Round your answer to two decimal places, if necessary. Customer Complaints Type of Complaint Poor coverage Too expensive Extra data usage charges Long customer service wait times Poor tech support Incorrect billing Insurance doesn't cover loss/theft Frequently drops calls Frequency 118 99 87 92 106 89 43 156
A midsize mobile carrier keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the complaints are due to the category Long customer service wait times? Round your answer to two decimal places, if necessary. Customer Complaints Type of Complaint Poor coverage Too expensive Extra data usage charges Long customer service wait times Poor tech support Incorrect billing Insurance doesn't cover loss/theft Frequently drops calls Frequency 118 99 87 92 106 89 43 156
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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A midsize mobile carrier keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the complaints are due to the category Long customer service wait times? If necessary, Round your answer to two decimal places.
Transcribed Image Text:A midsize mobile carrier keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the
complaints are due to the category Long customer service wait times? Round your answer to two decimal places, if necessary.
Customer Complaints
Type of Complaint
Poor coverage
Too expensive
Extra data usage charges
Long customer service wait times
Poor tech support
Incorrect billing
Insurance doesn't cover loss/theft
Frequently drops calls
Frequency
118
99
87
92
106
89
43
156
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