A midsize mobile carrier keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the complaints are due to the categories Poor tech support or Frequently drops calls? Round your answer to two decimal places, if necessary. Customer Complaints Type of Complaint Poor coverage Too expensive Extra data usage charges Long customer service wait times Poor tech support Incorrect billing Insurance doesn't cover loss/theft Frequently drops calls Frequency 118 99 87 92 106 89 43 156

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