A local DMV (location of your choice) wanted to assess the number of mistakes that were made by its operators (aka clerks).  One hundred samples were gathered from each of 20 operators (note: n = 100 for calculation of σp but you will need 100 * 20 to calculate p-bar).  The results are shown in the table below.  The DMV wants to set control limits to include 95% of the random variation.   Operator # Number of errors Fraction defective Operator # Number of errors Fraction defective 1 6   11 6   2 5   12 1   3 0   13 8   4 1   14 7

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  1.  A local DMV (location of your choice) wanted to assess the number of mistakes that were made by its operators (aka clerks).  One hundred samples were gathered from each of 20 operators (note: n = 100 for calculation of σp but you will need 100 * 20 to calculate p-bar).  The results are shown in the table below.  The DMV wants to set control limits to include 95% of the random variation.

 

Operator #

Number of errors

Fraction defective

Operator #

Number of errors

Fraction defective

1

6

 

11

6

 

2

5

 

12

1

 

3

0

 

13

8

 

4

1

 

14

7

 

5

4

 

15

5

 

6

2

 

16

4

 

7

5

 

17

11

 

8

3

 

18

3

 

9

3

 

19

0

 

10

2

 

20

4

 

 

 

  1. Calculate p-bar and σp.  Complete the fractions defective in chart.
  2. Compute the control limits and center line for a p-chart.
  3. Plot the fraction defective in a p-chart and decide if the performance of the operators is in control.

 

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