A customer is chosen at random. Find the probability that the customer uses the company more than five times per month (>5) AND the customer expressed low satisfaction with the company? a. 700 b. 0.0041 c. 5/20 d. 5/100
A customer is chosen at random. Find the probability that the customer uses the company more than five times per month (>5) AND the customer expressed low satisfaction with the company? a. 700 b. 0.0041 c. 5/20 d. 5/100
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
Related questions
Question
The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown below in the following table:
A customer is chosen at random. Find the probability that the customer uses the company more than five times per month (>5) AND the customer expressed low satisfaction with the company?
a. 700
b. 0.0041
c. 5/20
d. 5/100
![Satisfaction level
Frequency of Use
<2 per month
2 -5 per month
>5 per month
TOTAL
High
Medium
Low
TOTAL
250
140
10
400
140
55
200
70
25
100
460
220
20
700](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F255a013f-cb96-4a37-ab25-1b01d8b1e928%2F6bb1f758-726e-4469-85c7-572602276274%2Fezz57o8_processed.jpeg&w=3840&q=75)
Transcribed Image Text:Satisfaction level
Frequency of Use
<2 per month
2 -5 per month
>5 per month
TOTAL
High
Medium
Low
TOTAL
250
140
10
400
140
55
200
70
25
100
460
220
20
700
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