A credit card company is studying its late fee policy. The company has two types of customers: revolvers and transactors. It has 30% revolvers and 70% transact balance carried by each type of customer is shown below: Balance, $ 0 2000 4000 6000 Revolver probability Transactor probability 0.2 0.3 0.5 0.5 0.4 0.1 late fees are assessed, customers call and request a reversal. The policy is to allow revolvers to get a refund of the fees, and to deny refunds to transactors. When denied ref ts close their accounts within a year, while 20% of the others whose fees were returned also close their accounts (perhaps they are still unhappy). If you start with 20 accou

FINANCIAL ACCOUNTING
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ISBN:9781259964947
Author:Libby
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Chapter1: Financial Statements And Business Decisions
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A credit card company is studying its late fee policy. The company has two types of customers: revolvers and transactors. It has 30% revolvers and 70% transactors. The
21.
balance carried by each type of customer is shown below:
Balance, $
2000
4000 6000
Revolver
probability
0.2
0.3
0.5
Transactor
probability
0.5
0.4
0.1
When late fees are assessed, customers call and request a reversal. The policy is to allow revolvers to get a refund of the fees, and to deny refunds to transactors. When denied refunds, 30% of
accounts close their accounts within a year, while 20% of the others whose fees were returned also close their accounts (perhaps they are still unhappy). If you start with 20 accounts (all of
whom are assessed late fees), simulate the total balance at the end of the year.
Transcribed Image Text:A credit card company is studying its late fee policy. The company has two types of customers: revolvers and transactors. It has 30% revolvers and 70% transactors. The 21. balance carried by each type of customer is shown below: Balance, $ 2000 4000 6000 Revolver probability 0.2 0.3 0.5 Transactor probability 0.5 0.4 0.1 When late fees are assessed, customers call and request a reversal. The policy is to allow revolvers to get a refund of the fees, and to deny refunds to transactors. When denied refunds, 30% of accounts close their accounts within a year, while 20% of the others whose fees were returned also close their accounts (perhaps they are still unhappy). If you start with 20 accounts (all of whom are assessed late fees), simulate the total balance at the end of the year.
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