A company's customer service department asks its customers to rate their over-the-phone service on a scale of 1-20 immediately after their service has been completed. The company then matches each customer's rating with the number of minutes the person waited on hold. The accompanying table shows the ratings and numbers of minutes on hold for 10 randomly selected customers. Complete parts a through c below. A Click the icon to view the data table. ntent a. Calculate the sample covariance. an Sxy = - 6.13 (Round to two decimal places as needed.) Resou b. Calculate the sample correlation coefficient. xy (Round to two decimal places as needed.) ble Res ase Opti
A company's customer service department asks its customers to rate their over-the-phone service on a scale of 1-20 immediately after their service has been completed. The company then matches each customer's rating with the number of minutes the person waited on hold. The accompanying table shows the ratings and numbers of minutes on hold for 10 randomly selected customers. Complete parts a through c below. A Click the icon to view the data table. ntent a. Calculate the sample covariance. an Sxy = - 6.13 (Round to two decimal places as needed.) Resou b. Calculate the sample correlation coefficient. xy (Round to two decimal places as needed.) ble Res ase Opti
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
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
Transcribed Image Text:Question Help
A company's customer service department asks its customers to rate their over-the-phone service on a scale of 1-20 immediately after their service has been
completed. The company then matches each customer's rating with the number of minutes the person waited on hold. The accompanying table shows the ratings and
numbers of minutes on hold for 10 randomly selected customers. Complete parts a through c below.
EEE Click the icon to view the data table.
ntent
a. Calculate the sample covariance.
an
= -6.13
Sxy =
(Round to two decimal places as needed.)
Resou
b. Calculate the sample correlation coefficient.
ble Res xy =
(Round to two decimal places as needed.)
ase Opti
nunicati
Enter your answer in the answer box and then click Check Answer.
Check Answer
Clear All
09 6:44

Transcribed Image Text:Minutes
Rating
Minutes
Rating
13
18
6.
15
13
20
17
8.
10
12
8.
15
14
9.
2000
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