A bank with branches located in a commercial district of a city and in a residential area has the business objective of developing an improved process for serving customers during the noon-to-1 P.M. lunch period. Management decides to first study the waiting time in the current process. The waiting time is defined as the number of minutes that elapses from when the customer enters the line until he or she reaches the teller window. Data are collected from a random sample of 15 customers at each branch. Complete parts (a) and (b) below. Click the icon to view the bank branch data. ..... a. Assuming that the population variances from both banks are not equal, is there evidence of a difference in the mean waiting time between the two branches? (Use a = 0.1.) Let µ, be the mean waiting time of the commercial district branch and u, be the mean waiting time of the residential area branch. Determine the hypotheses. Choose the correct answer below. O B. Ho: H12H2 H1: H1 H2 O D. Ho: H1 # H2 H1: H1 =H2 Determine the test statistic. tSTAT = (Round to two decimal places as needed.)

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### Bank Branch Waiting Time Analysis

**Scenario:**
A bank with branches located in a commercial district and a residential area aims to improve customer service during the noon-to-1 P.M. lunch period. The current study focuses on waiting times, defined as the number of minutes from when a customer enters the line until reaching the teller. Data are collected from a random sample of 15 customers at each branch.

**Objective:**
Determine if there's a significant difference in mean waiting times between the two branches with a significance level (\(\alpha\)) of 0.1.

**Hypothesis Testing:**

- Let \(\mu_1\) be the mean waiting time at the commercial district branch.
- Let \(\mu_2\) be the mean waiting time at the residential area branch.

**Hypotheses:**

A. \(H_0: \mu_1 = \mu_2\) (Null Hypothesis)
   \(H_1: \mu_1 \neq \mu_2\) (Alternative Hypothesis)

**Task:**
Determine the test statistic (\(t_{STAT}\)), rounded to two decimal places.

> **Note:** The correct answer is option A, as indicated by the selected green dot. No data or calculation is provided for the test statistic.
Transcribed Image Text:### Bank Branch Waiting Time Analysis **Scenario:** A bank with branches located in a commercial district and a residential area aims to improve customer service during the noon-to-1 P.M. lunch period. The current study focuses on waiting times, defined as the number of minutes from when a customer enters the line until reaching the teller. Data are collected from a random sample of 15 customers at each branch. **Objective:** Determine if there's a significant difference in mean waiting times between the two branches with a significance level (\(\alpha\)) of 0.1. **Hypothesis Testing:** - Let \(\mu_1\) be the mean waiting time at the commercial district branch. - Let \(\mu_2\) be the mean waiting time at the residential area branch. **Hypotheses:** A. \(H_0: \mu_1 = \mu_2\) (Null Hypothesis) \(H_1: \mu_1 \neq \mu_2\) (Alternative Hypothesis) **Task:** Determine the test statistic (\(t_{STAT}\)), rounded to two decimal places. > **Note:** The correct answer is option A, as indicated by the selected green dot. No data or calculation is provided for the test statistic.
### Commercial and Residential Data

This table displays data comparing commercial and residential metrics. The values represent specific measurements for each category.

#### Commercial
- 4.27
- 5.28
- 3.02
- 5.02
- 4.62
- 2.72
- 3.74
- 3.11
- 4.74
- 6.23
- 0.48
- 5.03
- 6.59
- 6.01
- 3.76

#### Residential
- 9.61
- 5.96
- 8.01
- 5.79
- 8.52
- 3.69
- 8.19
- 8.33
- 10.72
- 6.96
- 5.74
- 4.11
- 6.22
- 9.78
- 5.29

There are no accompanying graphs or diagrams in this image. This tabulated data can be useful for analyzing trends and patterns between commercial and residential sectors.
Transcribed Image Text:### Commercial and Residential Data This table displays data comparing commercial and residential metrics. The values represent specific measurements for each category. #### Commercial - 4.27 - 5.28 - 3.02 - 5.02 - 4.62 - 2.72 - 3.74 - 3.11 - 4.74 - 6.23 - 0.48 - 5.03 - 6.59 - 6.01 - 3.76 #### Residential - 9.61 - 5.96 - 8.01 - 5.79 - 8.52 - 3.69 - 8.19 - 8.33 - 10.72 - 6.96 - 5.74 - 4.11 - 6.22 - 9.78 - 5.29 There are no accompanying graphs or diagrams in this image. This tabulated data can be useful for analyzing trends and patterns between commercial and residential sectors.
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