a) b) c) d) Customers tend to exhibit loyalty to product brands but may be persuaded through clever marketing and advertising to switch brands. Consider the case of five brands: A, B, C, D and E. Customers "unyielding" loyalty to a given brand is estimated to switch the other brands with the probabilities given in the following transition matrix. A 4.2 A B с D E 5 3.4 A 0.13 0.12 0.14 0.15 0.14 B 0.14 0.25 0.25 0.16 0.24 с 0.27 0.13 0.16 0.28 0.17 D 0.17 0.22 0.14 0.14 0.21 E 0.29 How long on the average will it take for a brand C customer to switch to brand E? 0.28 0.31 0.27 0.24

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.6: Summarizing Categorical Data
Problem 27PPS
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a)
☎
U
Customers tend to exhibit loyalty to product brands but may be persuaded through
clever marketing and advertising to switch brands. Consider the case of five brands: A,
B, C, D and E. Customers "unyielding" loyalty to a given brand is estimated to switch
the other brands with the probabilities given in the following transition matrix.
10
4.2
A
B
с
D
E
3.4
A
0.13
0.12
0.14
0.15
0.14
B
0.14
0.25
0.25
0.16
0.24
с
0.27
0.13
0.16
0.28
0.17
D
0.17
0.22
0.14
0.14
0.21
E
0.29
0.28
How long on the average will it take for a brand C customer to switch to brand E?
0.31
0.27
0.24
Transcribed Image Text:a) ☎ U Customers tend to exhibit loyalty to product brands but may be persuaded through clever marketing and advertising to switch brands. Consider the case of five brands: A, B, C, D and E. Customers "unyielding" loyalty to a given brand is estimated to switch the other brands with the probabilities given in the following transition matrix. 10 4.2 A B с D E 3.4 A 0.13 0.12 0.14 0.15 0.14 B 0.14 0.25 0.25 0.16 0.24 с 0.27 0.13 0.16 0.28 0.17 D 0.17 0.22 0.14 0.14 0.21 E 0.29 0.28 How long on the average will it take for a brand C customer to switch to brand E? 0.31 0.27 0.24
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