a-1. As a casual observer, how many people would you expect to see in the camera department (excluding the clerk)? Note: Round your answer to 2 decimal places. Number of people a-2. How long would a customer expect to spend in the camera department (total time)? Note: Do not round intermediate calculations. Round your answer to 1 decimal place. Average total time minutes b. What is the utilization of the clerk? Note: Do not round intermediate calculations. Round your answer to 1 decimal place.

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
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Customers enter the camera department of a store at an average rate of five per hour. The department is staffed by one employee,
who takes an average of 5.0 minutes to serve each arrival. Assume this is a simple Poisson arrival, exponentially distributed
service time situation. (Use the Excel spreadsheet Queue Models.)
a-1. As a casual observer, how many people would you expect to see in the camera department (excluding the clerk)?
Note: Round your answer to 2 decimal places.
Number of people
a-2. How long would a customer expect to spend in the camera department (total time)?
Note: Do not round intermediate calculations. Round your answer to 1 decimal place.
Average total time
b. What is the utilization of the clerk?
Note: Do not round intermediate calculations. Round your answer to 1 decimal place.
Utilization
minutes
c. What is the probability that there are more than people in the camera department (excluding the clerk)?
Note: Do not round intermediate calculations. Round your answer to 1 decimal place.
Probability
Transcribed Image Text:Customers enter the camera department of a store at an average rate of five per hour. The department is staffed by one employee, who takes an average of 5.0 minutes to serve each arrival. Assume this is a simple Poisson arrival, exponentially distributed service time situation. (Use the Excel spreadsheet Queue Models.) a-1. As a casual observer, how many people would you expect to see in the camera department (excluding the clerk)? Note: Round your answer to 2 decimal places. Number of people a-2. How long would a customer expect to spend in the camera department (total time)? Note: Do not round intermediate calculations. Round your answer to 1 decimal place. Average total time b. What is the utilization of the clerk? Note: Do not round intermediate calculations. Round your answer to 1 decimal place. Utilization minutes c. What is the probability that there are more than people in the camera department (excluding the clerk)? Note: Do not round intermediate calculations. Round your answer to 1 decimal place. Probability
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