7.1 Do you think that Wal-Mart's low employee retention is a function of poor employment practices that the company would like to see improved, or is it a deliberate policy? 7.2 If it is deliberate policy what might be the reason? 7.3 Could it be determined by calculating the offset Wal-Mart savings in reducing eligibility for promotion, benefits and salary increases?
7.1 Do you think that Wal-Mart's low employee retention is a function of poor employment practices that the company would like to see improved, or is it a deliberate policy? 7.2 If it is deliberate policy what might be the reason? 7.3 Could it be determined by calculating the offset Wal-Mart savings in reducing eligibility for promotion, benefits and salary increases?
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Question

Transcribed Image Text:3. CONTEXT
In 2019 Wal-Mart employed over 1.7 million employees in the U.S. and, in its annual report, recorded an
employee turnover rate of about sixty percent. Although Wal-Mart has since made some efforts to improve
employee retention, the situation remains substantially unchanged and, more importantly, the underlying
principle is still very pertinent. In fact, Amazon actually pays employees who have, (often legitimate)
grievances to quit.
4. THE CASE
Given the vast number of employees, enormous expense in terms of rehiring and training is to be
expected. For purposes of this exercise we presume that employee training pay is above the federal
minimum and, more or less the average of state minimums, or about $6.50. We estimate that training time
is three and half work weeks of thirty-six and half hours. Since Wal-Mart has about 1.7 million employees,
a 60% turnover means hiring and training about a million new people every year. In addition to the cost of
the trainee we must add the cost of those doing the training. This would make annual training costs alone
at Wal-Mart over a billion and a half dollars a year
5. CALCULATION
THE HIGH COST OF LOW EMPLOYEE RETENTION: Wal-Mart in the United States*
Category
Imputation basis
value
1,700,000
Total employees
Turnover rate
Total turnover
60%
1,020,000
time
per hour
36.5 hours
3.5 weeks
time
per hour
40 hours
1.75 weeks
Imputed hourly rate
Average hrs/week
Weeks to train
Weekly per new employee
Imputed starting base pay
Just below minimum for benefit eligibility
Based on experience of minimal need
Weekly per experienced trainer
Average wage as per annual report
Maximum number before time & a half
Based on half of new employee
Total cost to Wal-Mart
Imputed hourly rate
Average hrs/week
Weeks to train
Total for trainees
Total for trainers
Page 1 of 2
Wal-Mart 2006annual report (rounded)
Wal-Mart 2006annual report (rounded)
Equals new employees each year
Total turnover x total cost per trainee
Total turnover x total cost per trainer
Total
$ values
$6.50
$237
$830
$ values
$10.25
$410
$718
$846,600,000
$732,360,000
$1,578,960,000
6.
CONCLUSION
If Wal-Mart was able to cut this turnover rate by about 10%, a very reasonable goal, this would result in
a savings in excess of one hundred million dollars!
7. USE THESE QUESTIONS TO FRAME YOUR DISCUSSION BOARD COMMENTS
7.1
Do you think that Wal-Mart's low employee retention is a function of poor employment practices that the
company would like to see improved, or is it a deliberate policy?
7.2 If it is deliberate policy what might be the reason?
7.3 Could it be determined by calculating the offset Wal-Mart savings in reducing eligibility for promotion,
benefits and salary increases?
7.4 Is it possible that Wal-Mart has already made this calculation, but does not want the information to
become public?
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