6. Explain how to use communication skills in ways to manage challenging, complex, sensitive and or abusive situations. Please give examples from practice,
6. Explain how to use communication skills in ways to manage challenging, complex, sensitive and or abusive situations. Please give examples from practice,
Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
Section: Chapter Questions
Problem 1SRQ
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![6. Explain how to use communication skills in ways to manage challenging,
complex, sensitive and or abusive situations. Please give examples from
practice,
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ac[3.5] Explain how to use communication skills to manage
Outcome 3 complex, sensitive, abusive or challenging situations and
behaviours
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Transcribed Image Text:6. Explain how to use communication skills in ways to manage challenging,
complex, sensitive and or abusive situations. Please give examples from
practice,
Type your answer here:
Assessor comments:
No comments provided
Save & Refresh
7
H
00
Unit/
Outcomes
Save & Quit
8
Criteria
Outcome 1 ac[1.3] Explain ways to manage challenging situations
ac[3.5] Explain how to use communication skills to manage
Outcome 3 complex, sensitive, abusive or challenging situations and
behaviours
Cancel
10 June
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