5. (Scenario Based Question) Your response to Diego's Message via Monzo In-App Chat O Diego is a Spanish national who wants to open a Monzo account. They have started a chat with us in the app after their sign up has been rejected due to entering an overseas address. "I'm moving to the UK to study in 2 weeks. I need to open this account now so that I can receive payments from family in the UK and set bills up for when I arrive. If you can't do that, l'll be completely stuck with no money when l arrive!" (Write your response to the customer as if you were a COp at Monzo talking to Diego on our In-App Chat, for example "Hi Diego...").

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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5. (Scenario Based Question) Your response to Diego's Message via Monzo In-App
Chat O Diego is a Spanish national who wants to open a Monzo account. They have
started a chat with us in the app after their sign up has been rejected due to entering
an overseas address. "I'm moving to the UK to study in 2 weeks. I need to open this
account now so that I can receive payments from family in the UK and set bills up for
when I arrive. If you can't do that, l'll be completely stuck with no money when T
arrive!"
(Write your response to the customer as if you were a COp at Monzo talking to Diego
on our In-App Chat, for example "Hi Diego...").
See all of the information you need to write your answer to this question here
Transcribed Image Text:5. (Scenario Based Question) Your response to Diego's Message via Monzo In-App Chat O Diego is a Spanish national who wants to open a Monzo account. They have started a chat with us in the app after their sign up has been rejected due to entering an overseas address. "I'm moving to the UK to study in 2 weeks. I need to open this account now so that I can receive payments from family in the UK and set bills up for when I arrive. If you can't do that, l'll be completely stuck with no money when T arrive!" (Write your response to the customer as if you were a COp at Monzo talking to Diego on our In-App Chat, for example "Hi Diego..."). See all of the information you need to write your answer to this question here
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