5-Research has identified six universal emotions: anger, fear, sadness, happiness, disgust, and surprise. a-Give two examples for each. b-Do these six basic emotions surface in the workplace? c-Can managers control employees' emotions and moods?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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organizational behavior

5-Research has identified six universal emotions: anger, fear, sadness, happiness, disgust, and
surprise.
a-Give two examples for each.
b-Do these six basic emotions surface in the workplace?
c-Can managers control employees' emotions and moods?
Transcribed Image Text:5-Research has identified six universal emotions: anger, fear, sadness, happiness, disgust, and surprise. a-Give two examples for each. b-Do these six basic emotions surface in the workplace? c-Can managers control employees' emotions and moods?
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