4. Which international operations strategy should the restaurant adapt if it intends to cross borders? 5. Select 2 competitive priorities and discuss how Healthy Foods can use these competitive priorities to compete. 6. With the aid of a well labelled diagram, describe the transformation process at the restaurant.
Healthy Foods Restaurant
Healthy Foods is a restaurant that is located in the centre of Hana Town. It provides a variety of
delicious food that customers can choose from. Competition is very intense in this area of town
so, Healthy Foods has to ensure that its customers are provided with excellent products that
are superior to those of competitors. The production, marketing, finance and human resource
departments work together to ensure that this objective is achieved. The operations manager
is aware of the level of competition and knows that he has to make sound decisions to ensure
that customers are satisfied with the final output.
QUESTIONS
4. Which international operations strategy should the restaurant adapt if it intends to
cross borders?
5. Select 2 competitive priorities and discuss how Healthy Foods can use these competitive
priorities to compete.
6. With the aid of a well labelled diagram, describe the transformation process at the
restaurant.
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