4. QUESTION To compare customer satisfaction levels of two competing internet service provider companies, 174 customers of Company 1 and 355 customers of Company 2 were randomly selected and asked to rate their internet service provider companies on a five-point scale, with 1 being least satisfied and 5 most satisfied. The survey results are summarized in the following table: Company 1 Company 2 n, = 174 n2 = 355 X1 = 3.51 X2 = 3.24 S1 = 0.51 S2 = 0.52 4.1 Test at the 1% level of significance whether there is sufficient evidence to conclude that Company 1 has a higher mean satisfaction rating than does Company 2. (Ensure you use the following steps: Null hypothesis, Alternative hypothesis, Test statistic, Critical value, Decision with reason, Interpretation).
4. QUESTION To compare customer satisfaction levels of two competing internet service provider companies, 174 customers of Company 1 and 355 customers of Company 2 were randomly selected and asked to rate their internet service provider companies on a five-point scale, with 1 being least satisfied and 5 most satisfied. The survey results are summarized in the following table: Company 1 Company 2 n, = 174 n2 = 355 X1 = 3.51 X2 = 3.24 S1 = 0.51 S2 = 0.52 4.1 Test at the 1% level of significance whether there is sufficient evidence to conclude that Company 1 has a higher mean satisfaction rating than does Company 2. (Ensure you use the following steps: Null hypothesis, Alternative hypothesis, Test statistic, Critical value, Decision with reason, Interpretation).
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
Related questions
Question
![4. QUESTION
To compare customer satisfaction levels of two competing internet service provider companies, 174
customers of Company 1 and 355 customers of Company 2 were randomly selected and asked to rate
their internet service provider companies on a five-point scale, with 1 being least satisfied and 5 most
satisfied. The survey results are summarized in the following table:
Company 1
Company 2
n, = 174
n2 = 355
X1 = 3.51
X2 = 3.24
S, = 0.51
S2 =0.52
4.1 Test at the 1% level of significance whether there is sufficient evidence to
conclude that Company 1 has a higher mean satisfaction rating than does
Company 2. (Ensure you use the following steps: Null hypothesis, Alternative
hypothesis, Test statistic, Critical value, Decision with reason, Interpretation).](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2Ff6d34efb-714e-4109-86a1-c1e5ba7c23ed%2F3972f776-96d5-4850-88b3-f3f8a37ef6f0%2Fp2r3h0v_processed.jpeg&w=3840&q=75)
Transcribed Image Text:4. QUESTION
To compare customer satisfaction levels of two competing internet service provider companies, 174
customers of Company 1 and 355 customers of Company 2 were randomly selected and asked to rate
their internet service provider companies on a five-point scale, with 1 being least satisfied and 5 most
satisfied. The survey results are summarized in the following table:
Company 1
Company 2
n, = 174
n2 = 355
X1 = 3.51
X2 = 3.24
S, = 0.51
S2 =0.52
4.1 Test at the 1% level of significance whether there is sufficient evidence to
conclude that Company 1 has a higher mean satisfaction rating than does
Company 2. (Ensure you use the following steps: Null hypothesis, Alternative
hypothesis, Test statistic, Critical value, Decision with reason, Interpretation).
![4.2 Calculate the corresponding p-value
4.3 Interpret the p-value (not a generalized definition from text book)](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2Ff6d34efb-714e-4109-86a1-c1e5ba7c23ed%2F3972f776-96d5-4850-88b3-f3f8a37ef6f0%2Fds6rq4g_processed.jpeg&w=3840&q=75)
Transcribed Image Text:4.2 Calculate the corresponding p-value
4.3 Interpret the p-value (not a generalized definition from text book)
Expert Solution
![](/static/compass_v2/shared-icons/check-mark.png)
Step 1
We have given that,
n1 = 174 , x̄1 = 3.51, s1 = 0.51
n2= 355, x̄2 = 3.24, s2 = 0.52
And significance level (α) = 1% or = 0.01
Test statistics is,
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