Answered: 3. How does a company like Amazon or…

3. How does a company like Amazon or eBay use natural language processing (NLP)? What other types of companies use NLP? What are some precautions they may need to heed?

Fundamentals of Information Systems

9th Edition

ISBN:9781337097536

Author:Ralph Stair, George Reynolds

Publisher:Ralph Stair, George Reynolds

Chapter10: Ethical, Legal, And Social Issues Of Information Systems

Section: Chapter Questions

Problem 5DQ

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Concept explainers

Services

A service is a work that is performed by one person or group of people to benefit others. We state that the services are the solution, technique, or tool of our problems. For example, customer service is a department within a company that helps the customer by solving their issues, which in general are company-related questions. In terms of computers, there are lots of software which give a lot of information. In a computer system, service is in the form of software that performs an automated task, accepts data requests sent from other software and responds to hardware events. These services are loaded automatically in the user's operating system and run in the background without any interaction with the user. For example, Microsoft Windows provides many services that are loaded to accomplish different functions. They optimize the file system, communicate with different devices on the local network.

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3. How does a company like Amazon or eBay use natural language processing (NLP)? What other types of companies use NLP? What are some precautions they may need to heed?

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