3-Janice Davis, a marketing representative for a U.S. firm, was looking forward to her assignment in Japan because she had visited the country on one occasion. However, her anticipation quickly turned to frustration. Because all stores signs were in Japanese, she didn't know where to buy even a broom. Directions and instructions for using appliances were in Japanese. Question: How could Janice have better prepared herself for the cultural shock she experienced?

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