24. A service facility consists of one server who canserve an average of two customers per hour (servicetimes are exponential). An average of three customerper hour arrive at the facility (interarrival times areassumed to be exponential). The system capacity isthree customers: two waiting and one being served.a. On average, how many potential customers enterthe system each hour?b. What is the probability that the server is busy at atypical point in time?

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24. A service facility consists of one server who canserve an average of two customers per hour (servicetimes are exponential). An average of three customerper hour arrive at the facility (interarrival times are
assumed to be exponential). The system capacity isthree customers: two waiting and one being served.
a. On average, how many potential customers enter
the system each hour?
b. What is the probability that the server is busy at a
typical point in time?

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