2. True or False: Reliability is the most important RATER dimension.O TrueO False1. True or False: The Gaps Model of Service Quality and theSERVQUAL framework were created by the same developers, and aretherefore the same thing.O FalseO True3. True or False: The Assurance dimension is for services thatcustomers perceive to involve a low level of risk.O TrueO False

Customer service is of utmost vital in sales, customer retention, and customer experience. 90…

Answered: 2. True or False: Reliability is the…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Types of reliability/validity When you use it. How you use it. An example of how to test the reliability/validity. How do you interpret coefficients? Any other information pertinent to understanding reliability or validity.\
A new digital device is expected to have a typical sales profile with a projected life-span of 12 months, and expected peak sales of 1 k units/month. What will the potential percentage loss in sales be, if the device is delayed getting to market by 1 months. 56% 46% 66 76%
Systems Reliability Compute the reliabilities of each of the following systems. A. B. C. Input → Input → Homework Input → .89 .49 .49 Reliability = .89 .49 Reliability = .79 .79 Output .49 .49 .49 Outp →Out
Answer the following question
Several years ago, Baecher, de Neufville, and Paté carried out a study of reported failures of large dams around the world. They concluded that the failure rate was 0.0001 per dam-year. A dam-year is defined as one dam operating for one year. The definitions of "failure" and "large dam" are subject to dispute, but the study has become the basis for much of the reliability studies done by agencies that operate dams. Almost everyone assumes that this failure rate represents a constant failure rate (CFR) scenario even though there is good reason to believe that a bathtub curve, with higher rates of failure at the beginning and end of the life cycle, might be more appropriate. Assuming that the CFR model is accurate, answer the following: a) What is the mean time to failure (MTTF) in dam-years for the Baecher et al. model? b) If an agency manages a portfolio of 350 dams, and they are independent of each other, what is the mean time the agency can expect to carry on before a failure occurs?…
The reliability dimension of quality relates to the useful life of a good or service. True False
A new aircraft control system is being designed that must be 98.5% reliable. This system consists of four components in series. If all four of the components are to have the same level of reliability, then the level of reliability required for each component = 99.50 percentage rounded to two decimal places). % (enter your response as a
Why do researchers often trust the reliability lion maron foraneo Tom scholarly journals, major newspapers, and well-known magazines. Why should researchers use caution when accessing information from Wikipedia. online forums, and blogs?
2. An electronic device has three components. Those components are in series, so the failure of one causes the failure of the device. The reliability (probability that there is no fault) the device can be improved by installing one or two drives reserve in each component. The following table shows the reliability r and the cost c (see image). The capital available for the manufacture of the device is $10,000. How should the device be manufactured? Make the formulation in dynamic programming of the problem. Hint: The objective is to maximize reliability, that is, the function is multiplicative, not additive.

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2. True or False: Reliability is the most important RATER dimension. O True O False