2. Think of two organizations you are familiar with, on with a very good climate for service, and one with very poor service climate. Describe the factors that contributed to shaping those climates. What factor do you think contributed most and why?
2. Think of two organizations you are familiar with, on with a very good climate for service, and one with very poor service climate. Describe the factors that contributed to shaping those climates. What factor do you think contributed most and why?
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