1What specialized skills will the future HRIS professional need in order to effectively manage an organization’s virtual human resource function? 2 What is manpower planning? How does it relate to other human resource management activities?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question
100%

1What specialized skills will the future HRIS professional need in order to
effectively manage an organization’s virtual human resource function?

2 What is manpower planning? How does it relate to other human resource
management activities?

X
8:35
Assignment-01.pdf
CASE STUDY: MANPOWER PLANNING AND VIRTUAL HUMAN RESOURCE
MANAGEMENT
Just a few years ago, computer technology offered a revolutionary change in human
resource management. Organizations experimented with computerized skills inventories,
pay and benefits administration and applicant tracking systems. Today, the revolution
continues but is undergoing fundamental changes as computer technology and the
Internet grow at unprecedented rates. Human resource management is moving away
from a mainframe technology to the world of virtual reality, with the Internet at its core.
Although many forces drive this change, one of the most important is the globalization
of business. As organizations spread their operations and personnel worldwide, the need
for a truly global, integrated human resource information system has reached critical
levels. The most obvious answer virtual human resource management on the World Wide
Web.
A 2006 survey of HR decision makers across 325 major organizations in North America
indicates that 9 out of 10 firms use the Web for HR related activities such as benefit
enrollment. This is in contrast to survey findings from 1977 which suggested that only 27
percent of surveyed organizations reported using Web for its HR systems. Over past 10
years, the number of U.S companies using Web for its HR system has more than tripled.
The most uses of the Internet in manpower planning are in corporate communications,
applicant and resume tracking, and benefits and retirement planning. In the area of
recruiting, Humana Inc. has created one of the most advanced applicant identification and
tracking systems in the world. Humana is an HMO with approximately 20,000 employees
and 6 million subscribers. Their human resource recruiters can rapidly identify, contact
and track qualified applicants for virtually any job opening in their organization. Their
success revolves around a specialized software application, Softshoe Select, provided by
and linked to Hotjobs.com. This software automatically searches millions of individual
Web pages looking for resumes that meet any need that Humana may have. While setup
costs are relatively large (a one time fee of $50,000 for licensing and configuration in
addition to a $2,000 per month lease), organizations such as Humana find that the costs
are well worth the efforts. Humana, for examples, estimates that it previously spent an
average of $128 in advertising to find a single qualified applicant's resume. Today, they
estimate that the cost is approximately $.0.6. For Humana, that translates into an annual
savings of $8.3 million.
The Internet is also helping revolutionize a number of other manpower planning activities
for many organizations. Citibank, for example, has a single global HRIS that maintains a
detailed skill inventory, compensation database and HR practices for 98 countries and
10,000 managerial personnel worldwide. Numerous other global employers have created
employee self-service compensation and benefits systems that allow employees at Shell
Oil Company manage their retirement plans, maintain and/or change health care
coverage, and track other personally relevant information all through an automated, self-
services system.
Use of the Internet in these kinds of manpower planning activities is not, however, without
danger. The ease of access to so much information always has the potential to create both
legal and ethical abuse, both by employees and by hackers, or unauthorized users of the
system. Organizations must take all necessary precautions to safeguard the privacy and
integrity of these virtual human resource systems. The challenges are immense, but both
the organizational consequences can be invaluable.
Consider Mannower Planning and Virtual Human Resource Management case
Transcribed Image Text:X 8:35 Assignment-01.pdf CASE STUDY: MANPOWER PLANNING AND VIRTUAL HUMAN RESOURCE MANAGEMENT Just a few years ago, computer technology offered a revolutionary change in human resource management. Organizations experimented with computerized skills inventories, pay and benefits administration and applicant tracking systems. Today, the revolution continues but is undergoing fundamental changes as computer technology and the Internet grow at unprecedented rates. Human resource management is moving away from a mainframe technology to the world of virtual reality, with the Internet at its core. Although many forces drive this change, one of the most important is the globalization of business. As organizations spread their operations and personnel worldwide, the need for a truly global, integrated human resource information system has reached critical levels. The most obvious answer virtual human resource management on the World Wide Web. A 2006 survey of HR decision makers across 325 major organizations in North America indicates that 9 out of 10 firms use the Web for HR related activities such as benefit enrollment. This is in contrast to survey findings from 1977 which suggested that only 27 percent of surveyed organizations reported using Web for its HR systems. Over past 10 years, the number of U.S companies using Web for its HR system has more than tripled. The most uses of the Internet in manpower planning are in corporate communications, applicant and resume tracking, and benefits and retirement planning. In the area of recruiting, Humana Inc. has created one of the most advanced applicant identification and tracking systems in the world. Humana is an HMO with approximately 20,000 employees and 6 million subscribers. Their human resource recruiters can rapidly identify, contact and track qualified applicants for virtually any job opening in their organization. Their success revolves around a specialized software application, Softshoe Select, provided by and linked to Hotjobs.com. This software automatically searches millions of individual Web pages looking for resumes that meet any need that Humana may have. While setup costs are relatively large (a one time fee of $50,000 for licensing and configuration in addition to a $2,000 per month lease), organizations such as Humana find that the costs are well worth the efforts. Humana, for examples, estimates that it previously spent an average of $128 in advertising to find a single qualified applicant's resume. Today, they estimate that the cost is approximately $.0.6. For Humana, that translates into an annual savings of $8.3 million. The Internet is also helping revolutionize a number of other manpower planning activities for many organizations. Citibank, for example, has a single global HRIS that maintains a detailed skill inventory, compensation database and HR practices for 98 countries and 10,000 managerial personnel worldwide. Numerous other global employers have created employee self-service compensation and benefits systems that allow employees at Shell Oil Company manage their retirement plans, maintain and/or change health care coverage, and track other personally relevant information all through an automated, self- services system. Use of the Internet in these kinds of manpower planning activities is not, however, without danger. The ease of access to so much information always has the potential to create both legal and ethical abuse, both by employees and by hackers, or unauthorized users of the system. Organizations must take all necessary precautions to safeguard the privacy and integrity of these virtual human resource systems. The challenges are immense, but both the organizational consequences can be invaluable. Consider Mannower Planning and Virtual Human Resource Management case
Expert Solution
steps

Step by step

Solved in 2 steps

Blurred answer
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON