1.Identify and briefly discuss three main issues that Cozy Inn could face in the absence of an information system to integrate the business processes.
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Cozy Inn is a low-cost family accommodation in a New Zealand resort town. Cozy Inn reception is open 24/7. Reception desk staff take bookings over the phone and in person. Rooms at Cozy Inn are large, family-style rooms. There are tea-making facilities in each room. Breakfast is served to all the occupants. At the time of check in, reception desk staff ask the customers to choose the breakfast menu option for the duration of their stay. This information will be noted in a spreadsheet. At 6.00 am every day, a printed copy of this spreadsheet will be given to the kitchen staff.The current business is using a simple informative website, a workstation, five desktops, three laptops and two network printers that are all connected using a small local area network (LAN) in the reception office. |
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1.Identify and briefly discuss three main issues that Cozy Inn could face in the absence of an 2.Discuss briefly how Cozy Inn can make use of cloud computing for their day-to-day operations? What are the risks associated with it? |
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