1.giving people authority to make decisions and take actions does not mean they will make good decisions. how or what can be done to help? why is removing fear helpful? 2.managers basically want their company to do well. Why do many managers drift away from TQM or fail to implement basic elements of TQM? 3.what motivated motorola to change? Why could they do it when other companies have failed? 4.in the 1970s, do you think motorola lost touch with employees? Costumers? Process? Give an example of each

1.giving people authority to make decisions and take actions does not mean they will make good decisions. how or what can be done to help? why is removing fear helpful? 2.managers basically want their company to do well. Why do many managers drift away from TQM or fail to implement basic elements of TQM? 3.what motivated motorola to change? Why could they do it when other companies have failed? 4.in the 1970s, do you think motorola lost touch with employees? Costumers? Process? Give an example of each

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter8: Strategy Formulation And Execution

Section: Chapter Questions

Problem 1SGB

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1.giving people authority to make decisions and take actions does not mean they will make good decisions. how or what can be done to help? why is removing fear helpful?

2.managers basically want their company to do well. Why do many managers drift away from TQM or fail to implement basic elements of TQM?

3.what motivated motorola to change? Why could they do it when other companies have failed?

4.in the 1970s, do you think motorola lost touch with employees? Costumers? Process? Give an example of each.

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