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1. What percentage of all customer service calls last year were regarding payment? 0500

1. What percentage of all customer service calls last year were regarding payment? 0500

FINANCIAL ACCOUNTING
FINANCIAL ACCOUNTING
10th Edition
ISBN:9781259964947
Author:Libby
Publisher:Libby
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Number of Calls (Millions) 16 Total 14 12 10 8 6 2 0 Nature of Call Complaint Product Purchase Payment Miscellaneous 4.3 4.0 Customer Service Calls Origin of Call by Region North America 14.1 14.8 Europe Last Year (Millions) 8.0 6.9 6.0 3.1 2.1 24.0 2.4 Asia-Pacific Last Year This Year 3.5 3.5 Other This Year (Millions) 8.0 7.0 7.0 2.7 24.7 1. What percentage of all customer service calls last year were regarding payment? 25% 26% 27% 28% 29%
Transcribed Image Text:Number of Calls (Millions) 16 Total 14 12 10 8 6 2 0 Nature of Call Complaint Product Purchase Payment Miscellaneous 4.3 4.0 Customer Service Calls Origin of Call by Region North America 14.1 14.8 Europe Last Year (Millions) 8.0 6.9 6.0 3.1 2.1 24.0 2.4 Asia-Pacific Last Year This Year 3.5 3.5 Other This Year (Millions) 8.0 7.0 7.0 2.7 24.7 1. What percentage of all customer service calls last year were regarding payment? 25% 26% 27% 28% 29%
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