1. Review Chapter 40: Hematology and the following case scenario: The providers at the North Side Hospital often order hematologic tests to assist in diagnosing and treating patients. As a medical assistant, Serenity, CMA (AAMA), uses her knowledge of hematology every day. Serenity is comfortable performing waived tests because she understands the purpose and procedure of the tests. As a competent professional working within her scope of practice, she always follows all safety and quality control guidelines to protect herself and others. She also is careful to ensure the accuracy of test results. Today is busier than usual at the office and Serenity is performing an ESR for patient Edgar George (male patient in his late 30's). Dr. Latey calls Serenity to help him perform a venipuncture for another patient, George Duncan (male patient in his early 20's). She quickly completes the order and sets the vials down. She is then called by Dr. Bernard to perform a microhematocrit on another patient. She then realized that she forgot to label the vials for blood draw, and they have been sitting for over 20 minutes and she needs to spin them in the centrifuge. She also hurriedly placed the sedimentation rack on top of an incubator in the sunlight by an open window and leaves to finish labeling her tubes and to fill out the requisition form for the patient before she forgets. 2. Discuss the following: Based on the case you just read, as an initial contribution to this forum, identify what processes Serenity performed, explain if there was an error in those processes, and state what you would have done in her position. To close, exchange ideas with at least two of your classmates about whether or not you believe that the test results will be affected. Discuss possible consequences for the patient and the medical office, and what you would have done if you were Serenity. 3. Remember that you can also research resources from our Virtual Library or other reliable sources. These will help enrich your knowledge on the subject. 4. Your first post should be 75-100 words. You should also respond to two (2) classmates. Each response should be at least 75-100 words. Remember to use APA format to include your references.

1. Review Chapter 40: Hematology and the following case scenario: The providers at the North Side Hospital often order hematologic tests to assist in diagnosing and treating patients. As a medical assistant, Serenity, CMA (AAMA), uses her knowledge of hematology every day. Serenity is comfortable performing waived tests because she understands the purpose and procedure of the tests. As a competent professional working within her scope of practice, she always follows all safety and quality control guidelines to protect herself and others. She also is careful to ensure the accuracy of test results. Today is busier than usual at the office and Serenity is performing an ESR for patient Edgar George (male patient in his late 30's). Dr. Latey calls Serenity to help him perform a venipuncture for another patient, George Duncan (male patient in his early 20's). She quickly completes the order and sets the vials down. She is then called by Dr. Bernard to perform a microhematocrit on another patient. She then realized that she forgot to label the vials for blood draw, and they have been sitting for over 20 minutes and she needs to spin them in the centrifuge. She also hurriedly placed the sedimentation rack on top of an incubator in the sunlight by an open window and leaves to finish labeling her tubes and to fill out the requisition form for the patient before she forgets. 2. Discuss the following: Based on the case you just read, as an initial contribution to this forum, identify what processes Serenity performed, explain if there was an error in those processes, and state what you would have done in her position. To close, exchange ideas with at least two of your classmates about whether or not you believe that the test results will be affected. Discuss possible consequences for the patient and the medical office, and what you would have done if you were Serenity. 3. Remember that you can also research resources from our Virtual Library or other reliable sources. These will help enrich your knowledge on the subject. 4. Your first post should be 75-100 words. You should also respond to two (2) classmates. Each response should be at least 75-100 words. Remember to use APA format to include your references.