Answer the discussion questions GCC Telecom Companies:The Need for EfficiencyBoston Consulting Group (BCG), a well-known consultingfirm, emphasized that GCC telecommunication com-panies need to change their mindset, not just from striv-ing to achieve a higher degree of growth, but also a highdegree of efficiency.Competitive pressures necessitate that these com-panies implement mechanisms that improve their opera-tional performance.Joerg Hildebrandt, managing director at BCG MiddleEast indicated that "Telecommunications is still one ofthe most inefficient industries, with as much as 30% ofits cost basis eaten up by waste. This waste is difficult tosee because it is embedded in telecom processes."Inefficiency areas were identified in product defects,over production, inventory, and over-processing. Expertsadvised that telecom companies needed to look for moreinnovative ways to streamline their operations and cutcosts.Moreover, the human element was emphasized inthe drive towards efficiency. The BCG report indicatedthat employees should be involved in the efforts toincrease efficiency. Improvement efforts are more likelyto succeed if employees are involved and become com-mitted to such initiatives.Discussion Questions1. How might principles of scientific management beuseful to GCC telecom operators?2. How might knowledge of organizational behaviorhelp the managers at the telecom companies man-age their employees? Would it help if managersunderstood OB concepts? Why or why not?3. In your opinion, which is more important for com-panies in the GCC: growth or efficiency? Why?Source: N. Trivikram, GCC telcos need to increaseefficiency - report. http://www.arabianbusiness.com/gcc-telcos-need-increase-efficiency-report-346841.html4. What is the importance of employees being involvedin efficiency initiatives? Is it possible for employeesto ruin a company's efficiency efforts if they are notconvinced? Explain.(September, 2010)

1- principle of scientific management useful to Gcc telecom operators- scientific approach at GCC…

1. How might principles of scientific management be useful to GCC telecom operators? 2. How might knowledge of organizational behavior help the managers at the telecom companies man- age their employees? Would it help if managers understood OB concepts? Why or why not? 3. In your opinion, which is more important for com- panies in the GCC: growth or efficiency? Why? 4. What is the importance of employees being involved in efficiency initiatives? Is it possible for employees to ruin a company's efficiency efforts if they are not convinced? Explain.

1. How might principles of scientific management be useful to GCC telecom operators? 2. How might knowledge of organizational behavior help the managers at the telecom companies man- age their employees? Would it help if managers understood OB concepts? Why or why not? 3. In your opinion, which is more important for com- panies in the GCC: growth or efficiency? Why? 4. What is the importance of employees being involved in efficiency initiatives? Is it possible for employees to ruin a company's efficiency efforts if they are not convinced? Explain.

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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