can you help me please OPERATION MANAGEMENT (TQM)TASK PERFORMANCE – PRELIM1. Case StudyAfter discovering that one of her students tweeted foul language about her, a school teacher confrontedthe teenager during a lesson on social media etiquette. Inquiring why the student would post suchhurtful messages that could harm the teacher's reputation, the student replied that she was upset at thetime. The teacher responded that she was very upset by the student's actions. The teacher demanded apublic apology in front of the class, and the student apologized. The teacher later stated that she wouldnot allow young brats to call her those names.Guidelines:Use the following questions to guide discussion of the case. Was the student behavior wrong, and if yes,why? Next, what are the teacher's goals in this situation? How should the teacher have addressed themisbehavior? Should the teacher have excused the student's action, or taken a different approach? Ifthe teacher's actions are wrong, why is that? Is cyberbullying different from face to face bullying, and ifyes, how? How should teachers as a profession treat student misbehavior like this? Should teachershave a standard that they should follow, or should they be allowed to exercise their discretion?2. Case StudyA research team from a prominent laboratory published an article in a prestigious academic journal. Itwas considered a breakthrough paper that answered a major question in a scientific field. Papersproduced in a laboratory normally list many people in the laboratory as authors, but the first namedauthor is the primary person responsible for the paper. The first author of this paper was a postdoctoralresearcher, working under her supervisor at the time. After the researcher left for another job, otherresearchers in the laboratory were unable to repeat the results following exactly the same methods. Thesupervisor, suspecting possible scientific misconduct, requested that the researcher return to thelaboratory to redo her experiments and confirm the authenticity of her results, but she declined. Aninstitutional investigation into the experiment concluded that there was no conclusive evidence that theresults were actually achieved, but also that there was no conclusive evidence of misconduct orfabrication. The article was retracted without the researcher's agreement. The retraction damaged theresearcher's career and reputation in the scientific community.Guidelines:Use the following questions to guide discussion of the case. Did the researcher have an obligation toreturn to the laboratory to repeat the results? Why or why not? The decision to retract the article wasbased on two factors: the absence of records corroborating the researcher's results and the laboratory'sinability to repeat the results. Are those the right standards to use? Assume there were four authors onthe paper, including the researcher and the supervisor. Should the supervisor and the other authors alsoshare responsibility for the retraction, and if yes on what basis?3. Case studyA journalist won the trust of a public employee involved in a corruption scandal in order to write anarticle about it. The journalist sympathized with the employee, who provided the detail the journalist needed to write the article. The journalist and the employee made no agreement that the journalistwould not publish information about the employee, but the employee thought that the journalist wasthe employee's friend, something the journalist encouraged with text communication and friendlymeetings. The journalist published the article, which exposed a large corruption scandal that had beengoing on for years and which diverted badly needed public funds. The employee was not named in thearticle as the source of the information, but was arrested with others involved in the scandal followingthe publication of the article. The employee was also publicly criticized on social media and is unable tofind employment.GuidelinesUse the following questions to guide discussion of the case. Begin by comparing the journalist's behaviorto what people would normally consider acceptable. Would people normally be able to treat anotherperson in this way? Why or why not? Why did the journalist do this? Do those reasons excuse or justifythe way the journalist treated the employee? Should the employee have realized that talking to thejournalist could result in the corruption being exposed, and the employee being subject to criminalproceedings? Has the employee been injured by the journalist's actions or the employee's actions, suchas the employee's failure to report the problem?4. Case StudyDoctors are required to keep the information shared by patients confidential. A doctor treating an HIV-positive patient was told by the patient that he had unprotected intercourse with several partners anddid not tell the partners about his condition. The patient told the doctor that no one would want to behis partner if he disclosed his condition. The doctor explained the risk he exposed his partners to, andthe patient agreed not to do this again.GuidelinesUse the following questions to guide discussion of the case. Start by considering the patient's actions; heis not a professional but his actions have raised issues for the doctor. Has the patient acted wrongfully,and if yes, what exactly is wrongful? Now consider the professional, the doctor. Assuming the doctorknows the identity of the partners because the patient told him, should the doctor take any actiontoward the partners? If yes, what exactly should he or she do? What if the patient objects and wants tokeep the information confidential? Do the patient's wrongful actions mean that the patient should nolonger have a claim to confidentiality? If the doctor contacts the partners over the patient's objections,should the patient complain about the doctor widely online, so other patients know what the doctormight do? What guidance can you formulate that could be offered to the doctor to help him or herresolve the problem? During the discussion, the lecturer may wish to mention that the patient'sbehavior could amount to a serious crime in some countries, and explore the relevance of this point toethical issues.

Name: can you help me please OPERATION MANAGEMENT (TQM)TASK PERFORMANCE – PR
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Description: can you help me please OPERATION MANAGEMENT (TQM)TASK PERFORMANCE – PRELIM1. Case StudyAfter discovering that one of her students tweeted foul language about her, a school teacher confrontedthe teenager during a lesson on social media etiquette. Inqu