1. A waiting line system is also known as a system. A. call center B. customer fulfillment
1. A waiting line system is also known as a system. A. call center B. customer fulfillment
Advanced Engineering Mathematics
10th Edition
ISBN:9780470458365
Author:Erwin Kreyszig
Publisher:Erwin Kreyszig
Chapter2: Second-order Linear Odes
Section: Chapter Questions
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
Transcribed Image Text:6. In a queuing system the mean number of items
served per time period is called
1. A waiting line system is also known as a
system.
A. call center
A. The mean arrival rate.
B. customer fulfillment
B. The mean service rate
C. long
D. queuing
C. Average rate service
D. None of the above
2.
All the following are queuing prineiples
7. Patrons are waiting in a queue at a gas station for
ЕXCEPT;
service from the pump attendant. What is the
possible type of queuing system at a gas station?
A. Last in First out (LIFO)
B. Service in random order (SIRO)
A. First Come First Served
B. Service in Random Order
C. Last in Last Out
D. Priority Service
C. First come first served (FIFO)
D. None of the above
3. The process of arrivals within a queuing system
follows a
8. Which of the following is used to model how
A. Binomial distribution
customers are served in a queuing system?
A. Binomial distribution
B. Exponential distribution
C. Poisson distribution
B. Poisson distribution
D. Normal distribution
C. Exponential distribution
D. Uniform distribution
4. The basic queuing model assumes all of the
following EXCEPT:
A. The time between arrivals follows a normal
9. Which of the following is not one of the
assumptions of an M/M/1 model?
A. Arrivals are independent of preceding
distribution
B. Customer population is homogeneous and
arrivals, but the arrival rate does not change
infinite.
over time
B. Arrivals are served on a last in, first served
C. Customers are well behaved.
D. Arrivals are served under the FCFS system
basis
C. Service times follow the negative exponential
probability distribution
5.
In the queuing model notation: a/b/S, the S
D. Arrivals follow the Poisson distribution and
represents:
come from an infinite population
A. The service time distribution
B. The arrival time distribution
C. The waiting time for server
D. The number of servers or channels
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