Answered: 1-What will be your reaction to…

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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Q1: One of your employees was performing highly at the beginning of the year (pre COVID pandemic). However, the transition to working from home due to COVID-19 pandemic has been difficult and long, for a myriad of potential reasons (some that you may not even be aware of) his performance was not up to the mark and his work was affecting the company

Now being the Head of Department, answer all questions:

1-What will be your reaction to situation? Will you discuss the matter with your employee?

2-will you try to motivate the employee? If yes, how will you motivate?

3-Which performance will you consider, The performance of an employee throughout the year or the recent performance since the start of COVID -19 pandemic.

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