1)    A Teachers’ Union agreed to a salary increase for its members with the government of your country.  Six months later, the government had not put the agreement into effect.  The Teachers’ Union was considering taking industrial action. a) Name the process used in arriving at the agreement between the union and government.   b) Outline ONE negative effect of the Teachers’ Union engaging in industrial action. c) Distinguish between ‘work to rule’ and ‘go slow’. d) Define the term conflict resolution. e) ‘Industrial action is usually used as a last resort’. Outline TWO other ways conflict can be resolved.                                            f) What is the main duty of a shop steward? g) Describe how the following factors can be sources of conflict at the workplace: i) Poor communication ii) Underperformance iii)    Limited Resources

Micro Economics For Today
10th Edition
ISBN:9781337613064
Author:Tucker, Irvin B.
Publisher:Tucker, Irvin B.
Chapter11: Labor Markets
Section: Chapter Questions
Problem 9SQ
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1)    A Teachers’ Union agreed to a salary increase for its members with the government of your country.  Six months later, the government had not put the agreement into effect.  The Teachers’ Union was considering taking industrial action.

  1. a) Name the process used in arriving at the agreement between the union and government.

 

  1. b) Outline ONE negative effect of the Teachers’ Union engaging in industrial action.
  2. c) Distinguish between ‘work to rule’ and ‘go slow’.
  3. d) Define the term conflict resolution.
  4. e) ‘Industrial action is usually used as a last resort’. Outline TWO other ways conflict

can be resolved.                                           

  1. f) What is the main duty of a shop steward?
  2. g) Describe how the following factors can be sources of conflict at the workplace:
  3. i) Poor communication
  4. ii) Underperformance

iii)    Limited Resources       

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