. A user tells you that Microsoft Word gives errors when saving a file. What should you do first? a. Install Windows updates, which also include patches for Microsoft Word. b. Ask the user when the problem first started. c. Ask the user to save the error message as a screen shot the next time the error occurs and email it to you. d. Use Task Manager to end the Microsoft Word program

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
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1. A user tells you that Microsoft Word gives errors when saving a file. What should you do first?

a. Install Windows updates, which also include patches for Microsoft Word.

b. Ask the user when the problem first started.

c. Ask the user to save the error message as a screen shot the next time the error occurs and email it to you.

d. Use Task Manager to end the Microsoft Word program.

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