Incorporating Evidence into DH Practice-1-1
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Overview
Treatment provided by dental hygienists has a substan-
tial research base, which is grounded in caries prevention,
periodontal disease prevention and treatment, public
health, oral health education and health promotion. A sim-
ple search of the PubMed database in these areas identified
over 100,000 citations. Given this wealth of scientific infor-
mation, evidence-based decision making (EBDM) helps
practitioners identify what is relevant so that it can be
incorporated into practice.
Recognizing that clinicians
have time constraints and yet
want to provide the best pos-
sible care to their patients, an
evidence-based approach
offers clinicians a convenient
method of finding current
research to support clinical
decisions; answer patient
questions; and explore alter-
native treatments, procedures
or materials. It also requires
understanding new concepts
and developing new skills,
which just now are beginning
to be integrated into curricula
and practice. EBDM skills can
be difficult to acquire, and it
takes time and practice to
become proficient. Under-
standing that busy practition-
ers cannot possibly master
the skills necessary to use
EBDM from one short article,
the following article will pro-
vide: 1) an overview of EBDM concepts and skills, 2) a guide
for finding the evidence and 3) a listing of online evidence-
based resources that can assist in developing EBDM skills.
Evidence-Based Concepts and Skills What Is Evidence-Based Decision Making?
Evidence-based decision making (EBDM) is defined as
the formalized process of using the skills for identifying,
searching for and interpreting the results of the best scien-
tific evidence, which is considered in conjunction with the
clinician’s experience and judgment, the patient’s prefer-
ences and values, and the clinical/patient circumstances
when making patient care decisions.
1
EBDM is not unique
to medicine or any specific health discipline, but represents
a concise way of referring to the application of evidence to
the decision-making process. The use of current best evi-
dence does not replace clinical expertise or input from the
patient, but rather provides another dimension to the deci-
sion-making process that is also placed in context with the
patient’s clinical circumstances (Figure 1).
Principles of EBDM and Levels of Evidence EBDM is about solving
clinical problems and involves
two fundamental principles:
1. Evidence alone is never
sufficient to make a clini-
cal decision, as was dis-
cussed in the definition of
EBDM, and 2. A hierarchy of evidence
exists to guide clinical
decision making
2
so that
the highest level of evi-
dence is considered for a
given question.
The hierarchy of evidence
is based on demonstrating
that the intervention or treat-
ment caused the effect and
the ability to control or mini-
mize bias (Figure 2).
3,4
The highest levels of evi-
dence or “gold standard” for
treatment questions are the
systematic review and meta-
analysis (synthesis of two or more randomized controlled
trials [RCTs]). Also considered “level 1” evidence is an indi-
vidual RCT. These are followed respectively by cohort stud-
ies (level 2), case-control studies (level 3) and case reports
(level 4), followed by studies not involving human subjects.
5
An excellent short graphic review of each of these research
methods and designs can be found at the SUNY Downstate
Medical Center, Evidence Based Medicine Course, Guide to
Research Methods - The Evidence Pyramid
6
available at
http://servers.medlib.hscbklyn.edu/ebm/2100.htm Systematic reviews (SRs) and meta-analyses (MAs) are
considered the gold standard for evidence because of their
strict protocols to reduce bias and to synthesize and ana-
lyze already conducted studies that address the same
question. A meta-analysis is a statistical tool commonly
used with SRs, which involves combining the statistical
A Practical Guide for Incorporating
Evidence into Dental Hygiene Practice
By Jane L. Forrest, EdD, RDH, and
Syrene Miller, BA
Figure 1. EBDM practice components. ©2001 Forrest, NCDHR
Scientific Evidence
Clinical/Patient
Circumstances
Experience
and
Judgment
Patient
Preferences
or Values
leadstory
■
data from the individual studies and conducting another
analysis of the combined data. When the data are pooled
from individual studies, the sample size and power usually
increase. As a result, the combined effect can increase pre-
cision in estimating the effects of treatment.
7
SRs and MAs facilitate decision making by providing a
clear summary of the current state of the existing evidence
on a specific topic. With over two million articles published
annually, SRs provide a way of managing large quantities of
information
3
and make it easier to keep current with new
research. SRs also support the development of guidelines
by putting together all that is known about a topic in an
objective manner. Most recently, evidence-based (EB)
methodology was used by the American Heart Association
to update the “Guidelines for the Prevention of Infective
Endocarditis,”
8
by the ADA for the “Guidelines on
Professionally Applied Topical Fluoride: Evidence Based
Clinical Recommendations”
9
and by the Canadian Dental
Hygienists’ Association for its guidelines on toothbrushing
and on commercially available OTC rinsing products.
10
Although they are a secondary source of information,
because they synthesize already conducted research, SRs
contain clear descriptions of the aims of the review, the
material and methods, and a summary of the individual
and combined results of the studies.
7
Systematic reviews
include evidence from RCTs as well as other well-controlled
methods. As valuable as SRs can be, their usefulness and
the strength of the evidence derived from the SR depends
on the quality of the previously published original studies
(i.e., their ability to meet the eligibility requirements for
inclusion in the SR).
7,11
Although each level of the hierarchy may contribute to
the total body of knowledge, or a continuum of knowledge,
“...not all levels are equally useful for making patient care
decisions.”
4
As you progress up the pyramid, the number of
studies and the amount of available literature decreases,
while at the same time their relevance to answering clinical
questions increases. Recognizing the level of evidence that
you have is important to EB practice.
EBDM Skills and the Five-Step Process EBDM requires developing new skills, such as the abili-
ties to find, critically appraise and correctly apply current
evidence from relevant research to decisions made in prac-
tice so that what is known is reflected in the care provided.
Translating these skills into action include the five steps
outlined in Table I. The focus of this article, however, is on
skill 2, conducting a computerized search, specifically using
PubMed Clinical Queries.
Distinctions Between Research and Evidence
Scientific evidence is the product of well-designed and
well-controlled research investigations. A single research
study does not constitute “the evidence” but rather con-
tributes to a body of knowledge that has been derived
from multiple studies investigating the same area.
13
Thus,
the body of evidence evolves over time as individual
research studies are conducted, underscoring the impor-
tance of staying current with the scientific literature. Once
individual studies are synthesized, the evidence can help
you make informed decisions about whether a method of
diagnosis or a treatment/intervention is effective relative to
other methods of diagnoses or to other treatment/inter-
ventions and under what circumstances. Distinguishing Characteristics of EB Publications
The popularity of the term “evidence-based” has result-
ed in numerous articles using this phrase in their title, or in
identifying it as a keyword, and yet the article does not
reflect the EB process. EB publications should have a struc-
tured abstract that identifies the specific objective of the
study, the search strategy, selection criteria, data collection
and analysis, main results and conclusions. Table II out-
lines the EBDM process and how it should be reflected in
an EB article.
More confusion can be seen between SRs and literature
reviews. Systematic reviews concentrate on answering a
specific clinically focused question, making them narrower
in scope than a literature review. A multidisciplinary team
of experts in a given area generally conducts the review.
7
They use formal and explicit methods, and specify criteria
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13
Figure 2. Study types and levels of clinical evidence
Randomized
Controlled Trials
Cohort Studies
Case Control Studies
Case Reports
Ideas, Editorials, Opinions
Animal Research
In vitro (test tube) Research
Meta-Analysis
Systematic Reviews
Based on ability
to control for
bias and to
demonstrate
cause and effect in humans
1
2
3
4
5
1. Convert information needs/problems into clinical
questions so that they can be answered.
2. Conduct a computerized search with maximum
efficiency for finding the best external evidence with
which to answer the question.
3. Critically appraise the evidence for its validity and
usefulness (clinical applicability).
4. Apply the results of the appraisal, or evidence, in
clinical practice.
5. Evaluate the process and your performance.
Table I. Steps Needed to Apply
the EBDM Process
12
14
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EBDM Process
Define the problem or patient-centered question
Search the literature to locate valid evidence to answer the
question
Critically appraise the evidence for its validity and applicability
Correctly apply the evidence to decisions made about patient
care
Evaluate findings and outcomes of application
Introduction to EBM, Duke University/UNC SUNY Downstate Medical Center, Evidence Based Medicine
Tutorial from SUNY Medical Research Library of Brooklyn
PubMed Tutorial, National Library of Medicine
Evaluating Internet Sources & Sites: a tutorial, Purdue University
Forrest JL, Miller SA. "Evidence-Based Decision Making in Action,
Part 1: Finding the Best Clinical Evidence." J Contemp Dent Pract,
2002 August;(3)3: 010-026.
Forrest JL, Miller SA. "Evidence-Based Decision Making in Action,
Part 2: Evaluating and Applying the Clinical Evidence." J Contemp
Dent Pract, 2003;(4)1:42-52. Forrest JL, Miller SA. "Enhancing Your Practice through Evidence-
Based Decision Making." Feature Series, Journal of Evidence
Based Dental Practice, July 2001;1:51-57.
Forrest JL, Miller SA. "PICO, Learning How to Ask Good
Questions." October 2001;1:146-151.
Forrest JL, Miller SA. "Finding the Best Clinical Evidence."
December 2001;1(3):227-236.
"Analyzing the Evidence." June 2002; 2(2): 178-185.
Forrest JL, Miller SA. "Part I: the Anatomy of Evidence-Based
Publications: Article Summaries and Systematic Reviews." Spring
2004, Dent Hyg 78(2):343-348.
Forrest JL, Miller SA. "Part II: Manual versus Powered
Toothbrushes: A Summary of The Cochrane Oral Health Group’s
Systematic Review." Spring 2004, Dent Hyg 78(2):349-354.
Forrest, Miller, Overman and Newman. EBDM: A Translational
Guide for Dental Professionals, Spring 2008
Evidence-Based Article Characteristics
Defines the specific problem/question of interest through explicit-
ly stating the objective of the study
• Describes the criteria for including and excluding studies per-
taining to their topic • Identifies databases searched, and methods for identifying non-
published materials
• Identifies search terms and strategy used for identifying studies
Describes the research design, analysis and data methods and
how they were used in determining the conclusions
Describes probability of outcomes through reporting Numbers
Needed to Treat, p-value and Confidence Intervals Analyzes outcomes related to the application of evidence to the
specific problem
www.hsl.unc.edu/services/tutorials/ebm/index.htm
http://library.downstate.edu/EBM2/contents.htm
www.nlm.nih.gov/bsd/disted/pubmed.html http://www.lib.purdue.edu/ugrl/staff/sharkey/interneteval/ http://www.thejcdp.com/issue011/index.htm
http://www.thejcdp.com/issue013/index.htm
http://journals.elsevierhealth.com/periodicals/ymed/issues#2001 Series on EBDM skills published in the Journal of Evidence Based
Dental Practice.
Not available online
Not available on line
In production, Lippincott Williams & Wilkins
Table II. Evidence-Based Decision-Making Process and an “Evidence-Based” Article
Evidence-Based Tutorials
EBDM Skill Development Resources
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Guide to Research Methods, The Evidence Pyramid
Critical Appraisal Skills Programme (CASP)
CONSORT (Consolidated Standards of Reporting Trials)
QUOROM (Quality of Reporting of Meta-Analyses)
Evidence Based Decision Making, National Center for Dental
Hygiene Research, Resources for Learning EBDM Skills
Agency for Healthcare Research and Quality (AHRQ), Evidence
Based Practice Program
Centre for Evidence-Based Dentistry
Centre for Evidence Based Medicine
Centres for Health Evidence
The Cochrane Collaboration Library
PubMed- Free public version of MEDLINE
SUMSearch is a "meta-search" engine for evidence-based
medicine resources. Evidence-based Dentistry Journal
Journal of Evidence-based Dental Practice
ADA Guidelines
National Guideline Clearinghouse
Clinical Evidence
Evidence Based On Call Evidence Watch
First Consult
InfoPOEMS and InfoRetriever
UpToDate
The Trip Database, searches over 61 sites of high-quality medical
information on the web.
Netting the Evidence access to helpful organizations and useful
learning resources
Drug Databases
• Corey Nahman.com updated Daily • RxList
• MEDLINEplus Health Information http://library.downstate.edu/EBM2/contents.htm
http://library.downstate.edu/EBM2/2100.htm
www.phru.nhs.uk/Pages/PHD/resources.htm
www.consort-statement.org
www.consort-statement.org/QUOROM.pdf
www.usc.edu/ebnet
www.usc.edu/hsc/ebnet/ebframe/ebbasics.htm www.ahrq.gov/ www.ahrq.gov/clinic/epcix.htm www.cebd.org
www.cebm.net
www.cche.net
www.cochrane.org http://pubmed.gov http://SUMSearch.uthscsa.edu University of Texas Health Science Center at San Antonio www.nature.com/ebd/index.html www.us.elsevierhealth.com/product.jsp?isbn=15323382 www.ada.org/prof/resources/positions/statements/index.asp www.guideline.gov www.clinicalevidence.com www.eboncall.org/ evidencewatch.com/ www.firstconsult.com www.infopoems.com www.uptodate.com/ www.tripdatabase.com www.shef.ac.uk/~scharr/ir/netting www.coreynahman.com/druginfopage.html www.rxlist.com www.nlm.nih.gov/medlineplus/druginformation.html Research Design & Critical Appraisal Forms
Evidence-Based Centers
EB Databases and Publications
Point of Care Resources
for including or excluding studies
in the review, which is designed to
reduce bias. The methods used to
conduct a systematic review sur-
pass what can reasonably be
expected of any one individual.
In contrast to SRs, traditional
literature or narrative reviews are
generally directed by an individual
using personal experience to
define the hypothesis or research
question, and select and summa-
rize the literature. The traditional
approach deals with a broad range
of issues on a given topic rather
than answering a specific question
in depth. For example, a very spe-
cific question answered in a SR
would be, “Is fluoride varnish
more effective in preventing root
caries as compared to topical SnF
fluoride?” whereas a broad ques-
tion in a literature review would
be, “What measures are available
for preventing root surface
caries?” The broad review could
include many types of fluorides
and may not make comparisons
between methods. Also, it is less
systematic and more subjective,
in that pre-established criteria for
selecting literature are not speci-
fied.
14
Finally, a literature review
does not combine data or statisti-
cally analyze it. A Guide for Finding the
Evidence
It takes time to develop the
skills for identifying, searching for
and interpreting the results of the
best scientific evidence on your
own. Sources that clinicians can
begin to use immediately are
PubMed Clinical Queries, the
Cochrane Collaboration, and EB
journals. PubMed Clinical Queries
The MEDLINE database with
free access through PubMed
(http://pubmed.gov), gives you
quick access to the literature with-
out leaving your location and makes it easier to locate relevant
clinical evidence
15
and keep up-to-date (Figure 3). Finding rele-
vant evidence quickly is often difficult for practitioners without
formal EB training. Fortunately, there is a short cut to access-
ing relevant evidence. The PubMed “Clinical Queries” feature
uses EB filters to quickly and
effectively access relevant articles
for you when you type in a main
topic (Figures 4 and 5). For exam-
ple, when typing “fluoride varnish”
into PubMed without using the
Clinical Queries feature, 470 cita-
tions were identified. This then
required additional steps in order
to limit them to the highest levels
of evidence. The results of limiting
the citations identified 9 MAs and
78 RCTs. In comparison, when
using the Clinical Queries
Systematic Review feature, which
automatically searches for system-
atic reviews, meta-analyses,
reviews of clinical trials, evidence-
based medicine, consensus devel-
opment conferences and guide-
lines, 19 citations were identified
(Figure 6). Six of these were full-
text articles. Consequently, it is
much easier and faster to review
19 abstracts than 470, and hope-
fully some of the six full-text arti-
cles will answer your question. If
so, these could be easily down-
loaded for incorporation into the
clinical decision-making process.
However, if you need a citation
that is not full-text, it can be pur-
chased online for a fee. For exam-
ple, to purchase one of the identi-
fied SRs, “Pit and fissure sealants
versus fluoride varnishes for pre-
venting dental decay in children
and adolescents,” published by the
Cochrane Collaboration, the fee is
$25.00. For the article published
in Acta Odontologica Scandinavica,
“Professional fluoride varnish
treatment for caries control: a
systematic review of clinical trials,”
the fee is $32.00. If you would
like more information about
PubMed and the Clinical Queries
feature, access their tutorial
(Figure 7) at www.nlm.nih.
gov/bsd/disted/pubmed.html.
The Cochrane Collaboration
The Cochrane Collaboration is
an international, volunteer non-
profit organization comprising aca-
demics, clinicians, researchers, industry representatives and
journal editors who provide peer-reviewed systematic reviews
that meet international standards.
16
All Cochrane Review
groups have an obligation to update the review every two to
four years to account for new evidence. 16
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Figure 3. PubMed home page with left side navigation bar
Figure 4. Clinical Queries
Figure 5. Clinical Queries – Find systematic review for fluoride varnish
The Cochrane Collaboration Oral Health Group has produced
74 SRs and is currently working on 66 protocols covering spe-
cific questions related to different fluorides and disease preven-
tion interventions as well as on different general dentistry and
dental specialty topics. The Cochrane Web site also provides a
feature so that you can search for SRs related to your topic.
For example, a search for fluoride varnish resulted in identify-
ing five systematic reviews, Figures 8 and 9. These five also
were identified in the PubMed Clinical Queries search discussed
above.
A complete listing of all topics and their abstracts can be
accessed free of charge from The Cochrane Collaboration Web
site, www.cochrane.org/index.htm. To find those specifically
related to oral health, go to www.cochrane.org/reviews/en/top-
ics/84_reviews.html. The results of each group’s work are
housed in the Cochrane Collaboration that can be accessed
online at www.cochrane.org. The full Cochrane Library is avail-
able on CD-ROM as well as online from Wiley InterScience at
http://www3.interscience.wiley.com/cgi-
bin/mrwhome/106568753/HOME for $285 per year. The CD-
ROM is updated quarterly, with customers receiving new discs
every three months.
EB Journals
EB journals are another resource for busy clinicians interest-
ed in incorporating evidence into practice. They are designed to
simplify and streamline the EB process by publishing one- to
two-page summaries of valid research studies from the bio-
medical literature that answer a specific clinical question. Two
journals covering oral health topics are The Journal of Evidence
Based Dental Practice (online at www.elsevier.com/wps/find/
journaldescription.cws_home/623234/description?navopenmenu
=-2) and Evidence Based Dentistry, (online at www.nature.com/
ebd/index.html). Both are published online and have a hard-
copy version. Each strives to notify its subscribers of current
evidence with the goal being to provide a time- and cost-effec-
tive method of staying current with clinically important
advances in practice. Both journals provide reviews of already
published studies and of new original research articles that
address specific clinical questions and whose results are most
likely to facilitate decision making that results in better patient
outcomes. Article titles concisely present the study results and
include the question being investigated. Questions that have been answered fall into several cate-
gories of interest to dental hygiene practice, including dental
anxiety, dental caries, oral cancer, oral health promotion, oral
medicine, pediatric dentistry, periodontology, preventive den-
tistry, primary care dentistry, special care dentistry and TMD.
Finally, both journals provide expert commentary and value-
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Figure 6. Clinical Queries – search results
Figure 7. PubMed Tutorial
Figure 8. Cochrane home page with Search
Figure 9. Results of fluoride varnish search
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added abstracts that clearly describe the article's relevance
to clinical practice and offer an understandable explanation
of differences between clinical value and statistical signifi-
cance. Online EBDM Resources
There are several online resources for those who would
like to learn more about EBDM and develop the five EBDM
skills: asking good questions (the PICO process), conduct-
ing computerized searches with maximum efficiency, criti-
cally appraising the evidence, applying the results, and
evaluating your performance of the EBDM process. Several
of these resources have been mentioned in this article.
Conclusion
EBDM provides a strategy for improving the efficiency of
integrating new evidence into patient care. Being able to
search electronically across hundreds of journals at the
same time for specific answers to patient questions over-
comes the challenge to finding relevant clinical evidence
when it’s needed to help make well-informed decisions.
As EBDM becomes standard practice, individuals must
be knowledgeable of what constitutes the evidence and
how it is reported. Understanding EB methodology and dis-
tinctions between different types of articles, such as sys-
tematic reviews and literature reviews, allows the clinician
to better judge the validity and relevance of reported find-
ings. To assist practitioners with this endeavor, the PubMed
Clinical Queries feature, Cochrane Collaboration Library and
EB journals are available. By integrating good science with
clinical judgment and patient preferences, clinicians
enhance their decision-making ability and maximize the
potential for successful patient care outcomes. References
1. Forrest JL, Miller SA. Enhancing your practice through evidence-based
decision making. J Evid Base Dent Pract 2001; 1:51-7.
2. Evidence-Based Medicine Working Group. Users' guides to the med-
ical literature, a manual for EB clinical practice. Chicago: AMA, 2002. 3. Long A, Harrison S. The balance of evidence. evidence-based decision
making. Health Services Journal, Glaxo Wellcome supplement 1995;
6:1-2.
4. McKibbon A, Eady A, Marks S. PDQ, evidence-based principles and
practice. Hamilton, Ontario: B.C. Decker Inc., 1999.
5. Oxford centre for evidence-based medicine: levels of evidence and
grades of recommendations, 1998. Available at www.cebm.net/
levels_of_evidence.asp.
6. SUNY Downstate Medical Center, Medical Research Library of
Brooklyn. Evidence based medicine tutorial, SUNY guide to research
methods. Available at http://library.downstate.edu/EBM2/contents.htm
and The evidence pyramid and research designs. Available at http://
library.downstate.edu/EBM2/2100.htm. Accessed Oct. 1, 2007. 7. Mulrow CD. Rationale for systematic reviews. BMJ. 1994; 309:597-9.
8. American Heart Association. Guidelines for the prevention of infective
endocarditis. Circulation, Apr. 19, 2007. Available at http://circ.aha-
journals.org/cgi/reprint/CIRCULATIONAHA.106.183095. Accessed Oct.
1, 2007. 9. American Dental Association. Professionally applied topical fluoride:
evidence-based clinical recommendations. J Am Dent Assoc 2006;
137: 1151-9.
10. Asadoorian J. CDHA position paper on commercially available over-
the-counter oral rinsing products. CJDH; July-August 2006 40(4):1-
13. Available online at http://cdha.ca/content/newsroom/position_
statements.asp. Accessed Oct. 2, 2007. 11. Committee on Quality of Health Care in America, IOM. Crossing the
quality chasm: a new health system for the 21st century. Washington
DC: The National Academy of Sciences, 2000.
12. Sackett D, Straus S, Richardson W. Evidence-based medicine: how to
practice and teach EBM. London: Churchill Livingstone, 2000.
13. Greenhalgh T. "Is my practice evidence-based?" Should be answered
in qualitative, as well as quantitative terms. BMJ 1996; 313:957-8.
14. Sackett D, Haynes R, Guyatt G, et al. Clinical epidemiology: a basic
science for clinical medicine. 1999; Boston: Brown & Company.
15. Rosenberg W, Donald A. Evidence based medicine: an approach to
clinical problem-solving. BMJ. 1995 Apr 29; 310(6987): 1122-6. Jane L. Forrest, EdD, RDH, is the chair of the
Division of Health Promotion, Disease
Prevention & Epidemiology, and the director
of the National Center for Dental Hygiene
Research at the University of Southern
California School of Dentistry, Los Angeles,
Calif. She has received federal funding for
grants related to training faculty, clinicians
and researchers.
The focus of one grant was
to prepare faculty on how to integrate an
evidence-based approach into curriculum.
As part of that grant, the Evidence-Based
Decision Making Web site was established (www.usc.edu/ebnet). Dr.
Forrest is an internationally recognized author and presenter on evi-
dence-based decision making (EBDM). She has served as the pre-
conference workshop chair for both the First and Second
International Conferences on Evidence-Based Dentistry and has two
chapters published on EBDM, one in the 10th edition of Clinical
Periodontology
and one in the 2nd edition of Dental Hygiene
Concepts, Cases and Competencies
.
She also is the lead co-author
on a new book being published, Evidence-Based Decision Making: A
Translational Guide for Dental Professionals
. She is active in several
national and international associations and serves on several editori-
al boards including the Journal of Contemporary Dental Practice
, the
Journal of Dental Hygiene
, and as an associate editor for the Journal
of Evidence-Based Dental Practice
. She also is an invited peer
reviewer for the Journal of Public Health Dentistry, Journal of Dental
Education and Periodontology 2000
.
Syrene A. Miller, BA, is involved in creating
the Web site, “Evidence-Based News,” and in
developing curriculum materials for Faculty
Development Institutes that teach health pro-
fessionals and educators how to integrate an
evidence-based approach. She also is the
co-author with Jane Forrest, EdD, RDH, of a
new evidence-based book scheduled for
issue in March 2008 titled, Evidence-based
Decision-Making: A Translational Guide for
Dental Professionals
. Miller has presented at
national and international dental, dental
hygiene and allied health conferences on integrating an evidence-
based approach into education, practice and research, and on
enhancing dental practice and classroom presentations through the
use of Internet technology and PowerPoint.