Assessment sample 2

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School

TAFE NSW - Sydney Institute *

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Course

BSBWOR501

Subject

Management

Date

Jan 9, 2024

Type

docx

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Uploaded by AdmiralPheasantPerson135

Establishing team performance plans Skills and knowledge I don’t know Somewhat I can do this Notes Writing a clear vision statement ✔ Writing a clear vision statement will both motivate existing employees and also drive talent to the company. They’ll want to work at a place with vision. Writing team purpose statements ✔ Purpose team statements create team consciousness which allows them to be aligned to the team’s goals. Writing SMART objectives ✔ Defining a team’s responsibilities and expected outputs ✔ Defining clear staff responsibilities will allow the team to work effectively. Aligning team roles/ Strengths to team action plans ✔ If you want to have an aligned team, you can’t have meetings where only a few people speak and share. Creating a team action plan ✔ Effectively planning processes and techniques ✔

Developing team member performance ✔ Developing and facilitating team cohesion Skills and knowledge I don’t know Somewhat I can do this Notes Running team meetings ✔ Everyday team meetings is vital to have an update to the team and each staff. Methods for gaining the team’s input (focus groups, brainstorming) ✔ Staff engagement is number one requirement for the team’s success. Strategies for ensuring team member accountability ✔ Giving effective feedback ✔ Planning for team member performance ✔ Developing

processes to support team members in resolving issues ✔ Writing a complaint/grievance policy or procedure ✔ Problem-solving methods and techniques ✔ Whether the problem you are focusing on is small or large, using a systematic approach for solving it will help you be a more effective project manager Facilitating teamwork Skills and knowledge I don’t know Somewhat I can do this Notes Identifying the dynamics within my team ✔ Dynamics involves team’s correlation to each other to create a strong base for the team. Establishing agreed team values and behaviours ✔ Acting as a role model for my team ✔ For the team to be motivated the leader should be a good role model. Identifying steps to making clear decisions ✔ Coaching for Coaching is

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performance ✔ needed to improves the skills of the staff. Identifying my own leadership strengths ✔ This is very hard since you are blindsided by the biases that you have for yourself. You won’t be able to really judge yourself. You need an external auditor to look and audit you. Motivating and empowering my team ✔ Empowering makes the team to be innovative. Ways to survey my team ✔ Liaising with stakeholders Skills and knowledge I don’t know Somewhat I can do this Notes Techniques to gather data on effective team communication ✔ Reporting and presenting to stakeholders ✔ Barriers to effective communication ✔ In many communications, the message may not be received exactly the way the sender intended which creates conflict. Knowing my

team and ways to build trust ✔ Conflict resolution methods Ways technology can support communication within my team ✔ Using mediation processes to resolve team communication issues ✔ Mediation will allow staff as well as managers to solve team problems at the first instance. Ways to negotiate a resolution ✔ When a dispute flares up and conflict resolution is required, the outcome can be sadly predictable: the conflict escalates, with each side blaming the other in increasingly strident terms. The dispute may end up in litigation, and the relationship may be forever damaged. Appendix 2: Strengths and weaknesses template Element Personal Professional Required knowledge and skills Consider: ● R equired competencies ● Job description ● Service plans and frameworks. Attention to detail Self-awareness Self Motivated Responsible Positive Attitude Critical thinking: Decision making skills Coaching people: Teaching Creating Ideas: Creativity

Strengths Consider: ● Your views ● Recent tests/appraisals ● Other people’s views. Time efficient High stress tolerance Analytical and Problem Solving Skills Punctual Honest Initiative Leadership Listening Goal oriented: results achiever, Meeting deadlines Gaps, obstacles and Solutions Consider: ● Gaps in knowledge/skills ● Changes to systems/services requiring new skills ● What will help you to progress in your role? Lack of knowledge to Occupational health and safety Limiting the spread of diseases, viruses, and microorganisms. Lack of security awareness Lack of safe practices of environmental cleaning. Limit the injuries. Appendix 3: Professional Development Plan template Name Miguel Teneza Date of development 17/07/2019 Date to be reviewed 17/10/2019 Organisational storage requirements Records of all training undertaken should be maintained in personnel files. Should a cleaner enrol in an accredited qualification, an Advice of Qualifications Completed/Currently Undertaken form should be completed and forwarded to the district Offic. A further form should be submitted on successful completion of the qualification, together with a certified copy of the certificate. Comprehensive documentation should be available to ensure that operational and strategic needs are met in terms of the standards and will be achieved through: • Developing an up to date cleaning manual that gives written guidance on how to complete each task; • Comprehensive risk assessments undertaken to ensure working methods and staff are as safe as possible; • Staff rota systems to ensure appropriately

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trained staff are available and deployed as necessary; • Policies that involve cleaning service providers in future developments or changes.  Discussed with manager  Discussed with mentor/colleague Goals Timeframe Learning objective/s and action/s required These should relate to objectives in the individual performance plan. Professional goals These should relate to objectives to maintain current competence in the job role or future career paths. Next 12 months This will depend on type of activity priority/importance of undertaking it. • To ensure that Housekeeping Services can over a period of time meet and maintain the requirements of National standards for cleanliness in the NHS. • To respond to the challenges set by a more informed and involved public, with high expectations of cleanliness in hospitals. • To assist the trust in creating the right environment for patients through cultural change by providing a new focus for staff through effective leadership. • To ensure that housekeeping services secures and retains the manpower required to meet the demands of the future. To be recognised throughout the trust for providing a quality customer focused service. • To enhance the reputation of the trust, both locally and nationally. • To maintain and develop a well-trained, flexible and motivated workforce capable of delivering excellent services. Professional development activities Identified gap Developmen t activity Details (provider, location, etc.) Objective of development activity Timefra me Cost Lack of knowledge to Occupation OH&S Training Only required by OH&S representative on workplace Identify your roles and responsibilities for WHS Define the roles and 3 months $20 0 For

al health and safety Health and Safety Committee John Lowenthal Auditorium (L2 Education Block) (L2 Education Block Cnr Darcy Road & Hawkesbury Road Westmead Hospital) Fri, 26 Jul, 08:00am - 12:00pm responsibilities of the Person Conducting the Business or Undertaking (PCBU), officers, managers, supervisors, workers, patients, clients and visitors Identify, manage and reduce risks Recognise your responsibility for incident reporting. Tea, coff ee, lunc h and snac ks Limiting the spread of diseases, viruses, and microorgan isms. Infection control National Safety and Quality Health Service Health Hub Conference Room Mount Druitt Hospital Wed, 24 Jul, 08:00am - 12:00pm Knowing when and how to wash your hands Knowing when and how to apply standard precautions Referring to signs or following other requests when infection prevention and control precautions are needed 2 Months $20 0 For Tea, coff ee, lunc h and snac ks Limit the injuries. Hazardous Manual Tasks Blacktown Hospital Training room Tue, 23 Jul, 08:00am - 12:00pm Identify the safety issues associated with undertaking hazardous manual tasks Recognise the adverse health and safety effects of incorrectly performed manual tasks Identify and report risks associated with manual tasks in your workplace 1 Month $20 0 For Tea, coff ee, lunc h and snac ks Lack of safe Environment Mt Druitt Prepare yourself and 1 week $20

practices of environme ntal cleaning. al cleaning Auditorium Thurs, 25 Jul, 08:00am - 12:00pm equipment to undertake environmental cleaning in a hospital environment Identify the risk categories and colour codes for environmental cleaning Discuss the general principles and safe practices of environmental cleaning Demonstrate the correct techniques when cleaning communicate effectively with patients, visitors and staff Protect your health and safety complete end of shift tasks prevent the spread of infection 0 For Tea, coff ee, lunc h and snac ks Lack of security awareness Security Awareness Health Hub Conference Room Mount Druitt Hospital Mon, 22 Jul, 08:00am - 12:00pm Identify your role in maintaining security in your workplace, including where you identify suspicious activities or items Identify the role of security staff in your workplace Identify the importance of working within a multidisciplinary team to ensure safety and security 3 weeks $20 0 For Tea, coff ee, lunc h and snac ks

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Assessment sample 2

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