Leadership Questions

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Jomo Kenyatta University of Agriculture and Technology, Nairobi *

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214

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Management

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Nov 24, 2024

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1 Leadership Questions Author Affiliation Course Instructor Due date

2 Leadership Questions The Leadership Challenge: 169-192 (24) In what ways did Brian's group establish a common goal for improving the consumer experience throughout the credit card sector? The question sums up the reading's major idea, which is that Brian's group met with executives from various departments to discuss their goals and demonstrate to them how they could collaborate to provide customers with seamless experiences. This allowed them to develop a shared vision. They also facilitated occasions for leaders from various departments within the company to convene and exhibit their work, recognizing and applauding others for their achievements. Brian's team was able to involve more people in enhancing the customer experience by forging a common vision and encouraging others. As a result, everyone's experience—customers and staff alike—was improved. From INTENT to IMPACT: 147-168 (22) What particular steps may leaders take to deal with each of the five dualities of inclusion and diversity? It is a significant question that aids in leaders' use of Diaz's paradigm in their own organizations. Leaders may find concrete actions they may implement to make workplaces more inclusive and equitable for all by providing a response to this question. It also fits with the book's overarching objective of assisting executives in establishing more inclusive and egalitarian work environments. Leaders can apply Diaz's approach in their individual workplaces by following the many suggestions and examples provided in the book.

3 Leadership in Christian Perspective: 1-34 (34) How do leaders embody the values that are most important to their companies? The question highlights the reading's primary idea, which is that leaders need to set an example for their organizations by modeling the objectives they care about through their actions rather than just talking about them. The reading also highlights the need of modeling what matters as a key strategy for leaders who want to lead by influence as opposed to authority. References

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4 Diaz, M. (2020). From INTENT to IMPACT: The 5 Dualities of Diversity and Inclusion. United States: Networlding. Irving, J. A., & Strauss, M. L. (2019). Leadership in Christian perspective: Biblical foundations and contemporary practices for servant leaders . Baker Academic. Kouzes, J. M., Posner, B. Z. (2017). The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations. Germany: Wiley.

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