BUSW 7

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Embry-Riddle Aeronautical University *

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390

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Law

Date

May 22, 2024

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docx

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3

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7.3 Case Analysis – Americans with Disabilities Act Facts Parties: The Plaintiff, Dennis Haynes, is a visually impaired individual. The Defendant is Dunkin Donuts LLC, a franchise business that operates physical stores and has an associated website. Allegation: Dennis Haynes alleged that Dunkin Donuts website was not accessible to him as a visually impaired person. He claims that the website’s lack of accessibility prevented him from fully being able to access and enjoy the services and goods by Dunkin Donut. ADA Violation: The issue in this case was whether Dunkin Donuts has violated the ADA by having a website which was not accessible to visually impaired individuals. The ADA prohibits discrimination against individuals with disabilities in places of public accommodation, including websites that have nexus to a physical place of public accommodation. Court Ruling: The court ruled that the website that connects the customer and the goods and services of physical place of public accommodation fall under the scope of the ADA. Therefore, it concluded that if Dunkin Donuts website had accessibility barriers that denied access to visually impaired individuals, it would be in direct violation of ADA. Issue If Dunkin Donuts LLC violated the ADA provision; through the inaccessibility of its website to visually impaired individuals. Rule of Law ADA prohibits discrimination against individuals with disabilities in places of public accommodation, this includes websites and digital platforms that have a nexus to a physical place of public accommodation. Analysis In this case, Dennis Haynes v. Dunkin Donuts LLC, et al., the plaintiff, Dennis Haynes, who is a blind person, alleges that Dunkin Donuts website was not accessible to him who is a visually impaired individual. The court determined that the website that connects the customer to the goods and services of a physical place of public accommodation are covered under the ADA. In this context, Dunkin Donuts website was found to be in violation of the specific provisions of the ADA which include the following: Website Accessibility – The ADA does not explicitly mention website accessibility. However, the court determines that website with a nexus to physical places of public accommodation should be accessible to individuals with disabilities. To include
compatibility with assistive technology, adhering to recognized accessibility standards such as the Web Content Accessibility Guidelines. Title III of the ADA- This section prohibits discrimination on the basis of accessibility barriers that would prevent individuals with disabilities from being able to enjoy the goods and services offered by the business. Conclusion Based on the court ruling and facts presented, the ruling in the Dennis Haynes v. Dunkin Donuts LLC, et al., it was concluded that Dunkin Donuts LLC violated the ADA by having a website that was not accessible to visually impaired individuals.
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